AutoNation Honda West Knoxville - Service Center

Service at this location has always been top notch. The work is done quickly and the staff are very accommodating and friendly. The work is done quickly and the staff are very accommodating and friendly. More

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Service representative exhibited poor communication skills. Discussed. I will only use service department for recalls and extended warranty. skills. Discussed. I will only use service department for recalls and extended warranty. More

Love this dealer. Always on time to begin appointments. Service was done in less than two hours..I clouding fixing two recalls I'm a customer forever Always on time to begin appointments. Service was done in less than two hours..I clouding fixing two recalls I'm a customer forever More

AutoNation Honda is undergoing renovations and from the looks of it, it will be bigger and better. Service there is fantastic. They have a good stock of new and used vehicles in the lot so stop in and take looks of it, it will be bigger and better. Service there is fantastic. They have a good stock of new and used vehicles in the lot so stop in and take a look. Took my CRV in for service and was advised it might take 2 to 3 hours. No problem, I was prepared for the wait. Happily the service only took a little over an hour. I left a completely happy customer and yes, that customer was me. More

So happy with our repair. Excellent service and personal care given. Charles is a valued contact at the dealership. Excellent service and personal care given. Charles is a valued contact at the dealership. More

We were traveling from Johnson City, TN to Shakopee, MN to move our daughter back home from college. In Knoxville, the check engine light started flashing. I had the van towed to AutoNation. Evelyn, on to move our daughter back home from college. In Knoxville, the check engine light started flashing. I had the van towed to AutoNation. Evelyn, on the phone, said I couldn’t get the van in until Monday. I tried to express how we are traveling through and would need an earlier appointment if possible. We worked with Jeremiah and he was fabulous! They worked the van in between other vehicles, which we were very thankful for. Sadly, they gave us a band aid fix as there was a more extensive problem that we needed to have fixed when we arrived home, as we could not stay in TN for 2 weeks as we had HS kids at home we needed to get home, to. Everyone was friendly and helpful! More

Service with Brad Skinner was excellent as usual Always personable and competent Brad goes the extra mile all the time personable and competent Brad goes the extra mile all the time More