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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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August 17, 2023

I stopped by without an appointment for an oil change and they still got me in and out quickly! Thanks! More

by DMIone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2023

They have a good service department and seem to be very thorough. I like that they send out reminders when it is time for service on your vehicle. More

by beverly.finger18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Aug 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

This dealership seems to be honest and straight forward. I recommend purchasing a vehicle here. More

by eaglewingrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

August 10, 2023

First service on vehicle went fast with no trouble at all. Super nice staff with great customer service. More

by beelercody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Tall Guy
Aug 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us, we always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

Junior checking us in, and keeping us apprised of the progress during the course of the day, and finally calling to let us know that our vehicle is ready, all went extremely well. More

by Ed Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Aug 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2023

It was easy to schedule an appointment online. I arrived early, but they took my car in anyway without having to wait. The staff explained what would be done and the estimated cost. Servicing o More

by Pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine was the service advisor listed on my invoice.
Aug 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

David in Service deserves all five stars! The oil change was finished in no time! More

by tutsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 07, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 02, 2023

The service was fast and reliable. The employee who helped me was very knowledgeable and helpful. More

by mvledbetter117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Aug 06, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 01, 2023

Service at Autonation Honda is always a pleasant experience. They finish in a timely manner and don’t pressure you into unwanted services. More

by bcb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tefeteller
Aug 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

They always provide top-notch service. For this service, the Customer Service Representative was Gracie, who is interning to Danny Lee, and she was fantastic. Thanks! More

by Scott H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
Aug 04, 2023 -

AutoNation Honda West Knoxville responded

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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