AutoNation Honda West Knoxville - Service Center

Brandon took really good care of us the other day when we came in. Your extended warranty sucks though. What’s the point of have bumper to bumper warranty if your not gonna cover something major. Really disa came in. Your extended warranty sucks though. What’s the point of have bumper to bumper warranty if your not gonna cover something major. Really disappointed and I will be calling the main number to complain. More

Since day one of purchasing my vehicle from AutoNation Knoxville Tn. Service has been superior to past experiences with other dealerships. Joe Shrober is my contact at service department. In 4 years o Knoxville Tn. Service has been superior to past experiences with other dealerships. Joe Shrober is my contact at service department. In 4 years of owning my vehicle aside from buying new oil change package, my service expenditures have been minute. So if and when Joe recommends a service to keep my Honda running smoothly, I heed his recommendation. This is maintenance and certainly saved me time and money. In return, I pass the word along. AutoNation Knoxville service department is my recommendation. Thank you Joe! More

I arrived with no appointment to take care of a problem and it was resolved! and it was resolved! More

Lyric Lay was excellent to work with. She kept me informed and explained the process well. I highly recommend her. informed and explained the process well. I highly recommend her. More

Made appointment for oil change. Arrived, checked my car in, got oil change, tire rotation and inspection. in, got oil change, tire rotation and inspection. More

The service department at Autonation Honda is fantastic! They accurately diagnosed the problem with our CRV and fixed it in a timely manner. Our service representative, Jordan Coleman, kept us informed thro They accurately diagnosed the problem with our CRV and fixed it in a timely manner. Our service representative, Jordan Coleman, kept us informed through the entire process. The most reassuring thing was they throughly inspected the vehicle and explained what I thought was wrong (and could have been very expensive to fix) was not the issue at all- their honesty, accuracy and professionalism is why we keep coming back. I would highly recommend Autonation for your service and repair needs. More

I purchased my vehicle new from this dealership and have only had it serviced here. If there were any issues, they were always addressed to my satisfaction. I will continue to work with this dealership. Tha only had it serviced here. If there were any issues, they were always addressed to my satisfaction. I will continue to work with this dealership. Thanks! More

Always have had great service and the staff is always friendly. Highly recommend this dealership for all services friendly. Highly recommend this dealership for all services More

There was a recall on my Honda CRV and Brandon Russell really helped make the transition go smoothly. My car was fixed in a timely manner and Brandon was professional and personable to work with. really helped make the transition go smoothly. My car was fixed in a timely manner and Brandon was professional and personable to work with. More

Never had a problem and they are pretty average on their prices. Its the place I usually go to. You can count on a good job prices. Its the place I usually go to. You can count on a good job More