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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,107 Reviews

1,107 Reviews of AutoNation Honda West Knoxville - Service Center

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August 24, 2021

Employees are knowledgeable and have experience and very professional and very polite. More

by Parisakadkhoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Aug 30, 2021 -

AutoNation Honda West Knoxville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

August 24, 2021

The service department is top notch! These folks are the most accommodating on the planet. I am so pleased with how they take care of my Honda Passport! More

by sherry g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Aug 30, 2021 -

AutoNation Honda West Knoxville responded

Hi Sherry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2021

Nancy is always so easy to work with. She goes out of her way to help. I had my oil changed and tires rotated and I was out in about an about 1 1/2 hours. More

by debby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy
Aug 31, 2021 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2021

Always a pleasure to work with Joe. Service is always good. Unfortunately my last visit was lengthy. Two and a half hours for an oil change and tire rotation. More

by thereselange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 31, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2021

My service advisor, Brandon actually kept me informed of the progress of my vehicle. He by far has been the friendliest and most informative advisor I have had to date at this service department. I had ser More

by hallcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hallcm, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2021

I was referred to Joe Schober by a friend, and he's been an excellent person to work with! The entire staff at this location is awesome. Always friendly, efficient, and the work is reliable and well priced. More

by jordanetilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

Performed service on my vehicle. Work done quickly and in the time frame quoted. Communicated well during service, and suggested additional work, but was not pushy about it. More

by GWR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

The location is convenient for me, the people who work there are professional and friendly, and I always get good service. More

by glindasimpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

Great customer service and a short wait for an oil change and tire rotation More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 19, 2021

The staff is always helpful friends and tend to exceed their commitments. I highly recommend. More

by jpsevers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service.
Aug 25, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Honda West Knoxville! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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