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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,107 Reviews

1,107 Reviews of AutoNation Honda West Knoxville - Service Center

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August 13, 2021

I was in for one of my six prepaid oil changes and maintenance checks. I encountered absolutely no issues. The service advisor, William Klimek, was very helpful and explained everything as necessary. More

by patsybohanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Klimek
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 13, 2021

I have been servicing my Hondas at this dealer since 2009. They have always been fair and efficient. I have a pre paid service agreement and experienced no problems with my 1 year old CR-V. More

by RB gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

August 12, 2021

Great service as always. AutoNation does just about everything for my 22 year old S2000. They check more than the oil level when I get an oil change. Th6ese notifications allow me to stay on top of a More

by Grainger49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schobel
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 12, 2021

Fast, efficient, informative and taken care of. Appreciate being updated and reporting found problems. Thank you More

by Italianladee55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2021

Always very professional and helpful, highly recommend. Service department crew is very attentive to the customer. My vehicle was scheduled for an oil change, however they were not able to get to me in ti More

by coxdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

I have had my car serviced at West Knoxville Honda since I purchased it there in 2013. Each visit has been more than satisfactory, including the most recent. My service representative could not have been mo More

by Bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi Bama, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

My representative, Lyric Lay, was very helpful, kind, and respectful. I appreciated how comprehensive her explanations of services and charges were. More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello Amy, thank you for your kind review; we are happy to pass along your comments to Lyric here at AutoNation Honda West Knoxville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 09, 2021

Got me in on time great customer service offered me quotes on other services I needed More

by Nieecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello Nieecy, thank you for your positive review. We're happy to have been of service to you. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 09, 2021

J.Schober service rep was great. AC service brought in for fixed first time. Mechanics did tell service rep needed new brakes, which vehicle did not need. More

by PDay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Schober
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 09, 2021

Brandon was super nice,very professional and went out of his way to make sure we were taken care of. More

by delliabennett52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Nancy
Aug 11, 2021 -

AutoNation Honda West Knoxville responded

Hello , thanks for your praise and kind comments about Brandon. We're always here to provide exceptional service at a great value and we hope you'll consider us again in the future!

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