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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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June 20, 2023

They got my car in and located the problem and had me back on the road in no time More

by adkinsbn1990
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 23, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2023

Great friendly service! They always communicate well and get my vehicle finished when or before the stated time frame. More

by psimpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jun 19, 2023 -

AutoNation Honda West Knoxville responded

Hello, We are pleased to hear you had such a positive experience with us, Drive safe, and we'll see you on the road.

June 15, 2023

David Amerine, my Service Advisor is bar none the most knowledgeable and professional SA’s at this Auto Nation! The staff throughout are much like David and is the reason, that I have been using Auto Nati More

by Billbass55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jun 19, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 12, 2023

I had an afternoon appointment for an oil change and annual service. Brad took me in quickly and had my car serviced within an hour. Way to go Auto Nation Honda!! More

by RB gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 15, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Joe has always done an excellent job in getting us scheduled and making sure we know what service is recommended on our Honda CRV. More

by rivers66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schoubert
Jun 15, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Loved getting to make my appointment online. I got right it at my appointment time. Danny was super helpful. More

by thequiltedpage
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 15, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

Until now visits to service department were for oil changes purchased at time of purchase in 2013. With engine light flashing orange wanted Odyssey serviced by reliable mechanics. Although repairs amou More

by General
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whiteaker
Jun 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2023

stopped in to inquire about a recall. Brad took us right in, said probably had the parts in stock. Turned out they did and got us outta there in less than half an hour. Everybody was cour More

by jcsirs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

June 09, 2023

Junior is excellent to work with. They keep you informed on the complete process while your car is being serviced. I have been with them for years and very satisfied with their exce More

by benscott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Jun 14, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

June 08, 2023

Brad took care of our maintenance very efficiently and effectively, and thoroughly explain how the transmissions work, which answered my question. We truly appreciate his help, will definitely recommend More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 12, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

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