AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,115 Reviews of AutoNation Honda West Knoxville - Service Center
I had an afternoon appointment for an oil change and annual service. Brad took me in quickly and had my car serviced within an hour. Way to go Auto Nation Honda!! annual service. Brad took me in quickly and had my car serviced within an hour. Way to go Auto Nation Honda!! More
Until now visits to service department were for oil changes purchased at time of purchase in 2013. With engine light flashing orange wanted Odyssey serviced by reliable mechanics. Although repairs amou changes purchased at time of purchase in 2013. With engine light flashing orange wanted Odyssey serviced by reliable mechanics. Although repairs amounted to around $7,000 I trusted the service rep’s explanations as to the reasons so much had to be done to a low mileage car. Not driving the vehicle allowed oil to foul one of the spark plugs. And it was time to do some routine maintenance. More
stopped in to inquire about a recall. Brad took us right in, said probably had the parts in stock. Turned out they did and got us outta there in less than half an hour. Everybody was cour Brad took us right in, said probably had the parts in stock. Turned out they did and got us outta there in less than half an hour. Everybody was courteous and friendly. Also Brad let us know after a while what was happening. Unfortunately the installer did not inspect the mirrors before he put them on. One turned out to be defective, distorting. More
Junior is excellent to work with. They keep you informed on the complete process while your car is being serviced. I have been with them for years and very satisfied with their exce They keep you informed on the complete process while your car is being serviced. I have been with them for years and very satisfied with their excellent service department. More
Brad took care of our maintenance very efficiently and effectively, and thoroughly explain how the transmissions work, which answered my question. We truly appreciate his help, will definitely recommend effectively, and thoroughly explain how the transmissions work, which answered my question. We truly appreciate his help, will definitely recommend and go back. More
Great experience. David was my service advisor and Zach completed the repair. They were both friendly and helpful. David made sure the parts were ordered and kept m David was my service advisor and Zach completed the repair. They were both friendly and helpful. David made sure the parts were ordered and kept me informed all during the process. Zach completed the work in less time than estimated and discussed with me the issues after the work was done. I will definitely return to AutoNation to have service on my vehicle and will request David as my advisor. I have nothing but positive feedback about my experience. More