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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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May 08, 2023

I was treated with kindness and the service rep, Lyric was an exceptional service rep. She called me when my car was ready and fully explained the paperwork. We also scheduled new tire purchase through More

by jillmaelzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric
May 10, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Service appt was finished early and exceeded expectations. We dropped off the car early for the appointment and they finished almost 2 hours ahead of schedule. EXCELLENT SERVICE!!! More

by joel64reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe S.
May 10, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

We were happy with this dealership and Jr. Helped us and answered all our questions. He was great More

by story.spud
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
George Teffeteller ( Jr)
May 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you so much for your positive comments about AutoNation Honda West Knoxville! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2023

Love working with Brad Skinner in the servicing department. He gives honest insight on what needs to be done to keep my car running and helps me prioritize what’s most important. He also makes su More

by K Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Work done on return visit recalled seat belt buckles. Job completed in timely manner was satisfied More

by donnacrawford920
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Scheduled for an oil change, in their service checklist they found our battery failed it’s test, car was under warranty and the battery was replaced with a new one. Very appreciated that was looked at and More

by cszmuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reilly
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

The Dealership and Christian did a great job taking care of us. I always am pleased with their services. More

by murrays04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 28, 2023

Always efficient wonderful service. My service rep David Amerine is tops. Also clean and nice staff inside. More

by Magblos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
May 01, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2023

Joe is an excellent service rep. He always is ready to help and answer any questions that I may have. More

by plasskaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
May 01, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 25, 2023

Great sales and service personnel, prices on parts are too high in my opinion just saying. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Apr 28, 2023 -

AutoNation Honda West Knoxville responded

Hi John, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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