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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,112 Reviews

1,112 Reviews of AutoNation Honda West Knoxville - Service Center

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May 15, 2023

It was very professional and sincere service. I always feel I can rely on their good quality service. Charles Whiteaker has been assisting me for recent years, and he has been providing me with More

by wsavery59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
May 18, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 14, 2023

Very professional and knowledgeable staff; in particular, great service from Christian and Lyric. Also there was a gal with dark hair that would drive up the vehicles, sorry I don’t her name, but she also wa More

by TimH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Lyric, gal with dark hair that drove vehicles
May 12, 2023

10/10 all the way Danny lee and junior are the best and very nice! More

by samuelmjones03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
May 16, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 11, 2023

Excellent Customer Service! I was told it would take 3 hours, but they were done in 2 hours. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 13, 2023 -

AutoNation Honda West Knoxville responded

Hi Cindy, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 08, 2023

We were happy with this dealership and Jr. Helped us and answered all our questions. He was great More

by story.spud
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
George Teffeteller ( Jr)
May 11, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you so much for your positive comments about AutoNation Honda West Knoxville! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2023

I was treated with kindness and the service rep, Lyric was an exceptional service rep. She called me when my car was ready and fully explained the paperwork. We also scheduled new tire purchase through More

by jillmaelzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric
May 10, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Service appt was finished early and exceeded expectations. We dropped off the car early for the appointment and they finished almost 2 hours ahead of schedule. EXCELLENT SERVICE!!! More

by joel64reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe S.
May 10, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Love working with Brad Skinner in the servicing department. He gives honest insight on what needs to be done to keep my car running and helps me prioritize what’s most important. He also makes su More

by K Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2023

Work done on return visit recalled seat belt buckles. Job completed in timely manner was satisfied More

by donnacrawford920
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Scheduled for an oil change, in their service checklist they found our battery failed it’s test, car was under warranty and the battery was replaced with a new one. Very appreciated that was looked at and More

by cszmuc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reilly
May 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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