AutoNation Honda West Knoxville - Service Center

Excellent service by Brad on my Accord! Many thanks also to Scott, Thank you for always taking great car of my car. Many thanks also to Scott, Thank you for always taking great car of my car. More

Rrhaman from the Service Department of Auto Nation Knoxville delivered A+ service. He was kind, thorough, arranged a shuttle for me, and answered all my questions. Used to be I would ask for nice Osca Knoxville delivered A+ service. He was kind, thorough, arranged a shuttle for me, and answered all my questions. Used to be I would ask for nice Oscar & Joe, who aren’t there anymore, and tried to avoid a few staff from the old days who weren’t nice to me, acted like every question was dumb/a burden. Rrahman was very nice and I’ll ask for him in the future. Thank you! More

Great discounts on service. Service person did an exceptional job working with me on discovered repair needs after the maintenance inspection. As well, worked in my second car Service person did an exceptional job working with me on discovered repair needs after the maintenance inspection. As well, worked in my second car for service so I didn't have to make a second trip. More

I came into the Honda dealership to have my CRV fixed (sunroof) I dropped it off at 9 am someone called at 11 am same day to talk to us about some other services needed. My husband couldn’t answer the ph (sunroof) I dropped it off at 9 am someone called at 11 am same day to talk to us about some other services needed. My husband couldn’t answer the phone at the time but called back around 3 pm where they told him my car was ready. I went without my car for whole 24 hour which is amazing. Due to the way the world is right now and how hard it is to get parts and such. I was really empress. So again thank you very much! I will be back next month to get my car serviced again on some much needed things that need to be done. More

Daniel Lee was thorough and very intentional in resolving the issue with our vehicle. We never feel taken advantage of here, they are honest and do great work. the issue with our vehicle. We never feel taken advantage of here, they are honest and do great work. More

I’ve only used the service department but they are very straight forward with what needs to be done with your vehicle. And no pressure if you say no. Very happy with the service we get there straight forward with what needs to be done with your vehicle. And no pressure if you say no. Very happy with the service we get there More

Good dealership, other than policy to charge $3000 over MSRP. I will not buy here again. MSRP. I will not buy here again. More

Junior was fantastic to work with. He kept me updated constantly and was very pleasant. He kept me updated constantly and was very pleasant. More

Very friendly and extremely helpful service advisor "Lyric". Will definitely be back again. Thank you! "Lyric". Will definitely be back again. Thank you! More

Fix it well but take too much time for it. The adviser who took care of me was kind. The adviser who took care of me was kind. More