AutoNation Honda West Knoxville - Service Center

I came into the Honda dealership to have my CRV fixed (sunroof) I dropped it off at 9 am someone called at 11 am same day to talk to us about some other services needed. My husband couldn’t answer the ph (sunroof) I dropped it off at 9 am someone called at 11 am same day to talk to us about some other services needed. My husband couldn’t answer the phone at the time but called back around 3 pm where they told him my car was ready. I went without my car for whole 24 hour which is amazing. Due to the way the world is right now and how hard it is to get parts and such. I was really empress. So again thank you very much! I will be back next month to get my car serviced again on some much needed things that need to be done. More

Great discounts on service. Service person did an exceptional job working with me on discovered repair needs after the maintenance inspection. As well, worked in my second car Service person did an exceptional job working with me on discovered repair needs after the maintenance inspection. As well, worked in my second car for service so I didn't have to make a second trip. More

Daniel Lee was thorough and very intentional in resolving the issue with our vehicle. We never feel taken advantage of here, they are honest and do great work. the issue with our vehicle. We never feel taken advantage of here, they are honest and do great work. More

I’ve only used the service department but they are very straight forward with what needs to be done with your vehicle. And no pressure if you say no. Very happy with the service we get there straight forward with what needs to be done with your vehicle. And no pressure if you say no. Very happy with the service we get there More

Good dealership, other than policy to charge $3000 over MSRP. I will not buy here again. MSRP. I will not buy here again. More

Very friendly and extremely helpful service advisor "Lyric". Will definitely be back again. Thank you! "Lyric". Will definitely be back again. Thank you! More

Junior was fantastic to work with. He kept me updated constantly and was very pleasant. He kept me updated constantly and was very pleasant. More

Fix it well but take too much time for it. The adviser who took care of me was kind. The adviser who took care of me was kind. More

Excellent customer service. Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room was convenient, comfortable and provided coffee to drink and a newspaper to read. More

Ok honestly I suck at names but the gentleman that assisted me was GREAT!!! I’m from Louisiana and I’m here for work, but this experience has been the best one yet, it’s unfortunate to say but the Hon assisted me was GREAT!!! I’m from Louisiana and I’m here for work, but this experience has been the best one yet, it’s unfortunate to say but the Honda Dealership in Baton Rouge La on Millerville Rd is just plain horrible!!! Maybe the employees at your dealership could go train them on customer service and quality work💁🏼‍♀️ More