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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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April 12, 2023

Excellent customer service. Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room More

by kingd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2023

Ok honestly I suck at names but the gentleman that assisted me was GREAT!!! I’m from Louisiana and I’m here for work, but this experience has been the best one yet, it’s unfortunate to say but the Hon More

by Starfiremcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was joe 😬
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

The customer service was excellent especially Brad Skinner who was very friendly and kept me informed throughout the service process. More

by bccunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 08, 2023

It's nice that they care about their customers. I always feel heard and my concerns are always addressed. More

by Kiskb02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny lee
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 08, 2023

I asked how long it would take to have an update installed. The quote time of an hour to an hour and a half was reasonable. The work took less than that. A Mr Teffteller was extremely nice both time More

by Kenscoonover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teffeteller
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

April 06, 2023

Very prompt service at this dealership. Everything was explained by the very professional service representative. More

by jbirdwell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Zain
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 06, 2023

Absolutely flawless and I have been servicing my 1st car at AutoNation for 6 years, my new car will also be going to AutoNation! Hands down best place. More

by canela
Recommend Dealer
Yes
Employees Worked With
Sam Condine and Joe Schrober
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

I was in and out in less than two hours and David was great to explain all the service to me. Waiting area was clean and comfortable and plenty of coffee for the wait! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 08, 2023 -

AutoNation Honda West Knoxville responded

Hi Anne, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Great service very quick and easy with no problems! Will definitely be going back in for all my services. Really appreciated the oil change coupon online as well! Thank you! More

by Zshepard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 07, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 03, 2023

I have always had a good experience here with Brad! And it’s his birthday this month so he deserves an extra shoutout! More

by katieward14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Apr 06, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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