AutoNation Honda West Knoxville - Service Center

This was a service appointment. My service writer was Charles Whitaker. I have delt with AutoNation Knoxville since my purchase there. I always work with Mr Whitaker and he's right My service writer was Charles Whitaker. I have delt with AutoNation Knoxville since my purchase there. I always work with Mr Whitaker and he's right on the ball. More

The appointment was available the following day and right on time, explained everything that was done and I felt confident the issue was handled on time, explained everything that was done and I felt confident the issue was handled More

Good service. They are always good about explaining what needs to be done and communicating. They are always good about explaining what needs to be done and communicating. More

Scott, the service director, is extremely honest, professional, knowledgeable, and helpful!!! He always goes above and beyond to work within your schedule and get the car repairs completed in a timel professional, knowledgeable, and helpful!!! He always goes above and beyond to work within your schedule and get the car repairs completed in a timely fashion!!! More

Clean, quick, friendly, easy checkin and checkout . .. car was ready as promised and no delays in pickup .. car was ready as promised and no delays in pickup More

Super friendly. Service done well and in a timely manner. I always feel like I am well informed on my vehicles needs. Service done well and in a timely manner. I always feel like I am well informed on my vehicles needs. More

I visited it for regular maintenance, the service is great. It is super super friendly. great. It is super super friendly. More

I went in for routine service and was placed with the service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained service representative, Danny E. He explained everything that was to be done. When they found that my brakes needed to be replaced, he explained in detail what wold be done. During my wait, there was a wind storm taking the electricity out. Without electricity, nothing could be done, so they offered me a shuttle home, but I had a friend pick me up instead. The electricity didn't come back on until sometime during the night. My car was serviced quickly the next morning and I was able to leave to get ready for a trip. I have never had anything but great service at this location, but today was exceptional. More

Ended up going to autonation on the wrong day but they worked me in. Got a key made. All is good. worked me in. Got a key made. All is good. More

Fabulous service department! Always helpful. David Amerine always gives me special attention and help and has my trust. Always helpful. David Amerine always gives me special attention and help and has my trust. More