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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,118 Reviews

1,118 Reviews of AutoNation Honda West Knoxville - Service Center

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January 29, 2023

The service department was excellent! They fixed my car quickly, and kept me updated in the status of my vehicle. I felt they were fair, honest, and helpful. I will definitely return! More

by KFlohra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2023

This dealership has done a great job keeping every Honda we have owned in trustworthy condition. Joe Schober has always been honest with us about each service that our Accord needs. More

by 9xsowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 29, 2023

George and the service department fixed my car correctly. They knew what was wrong. My car has not worked this well in a long time. More

by lboehlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
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Feb 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

West Side Honda has always given us great service and working with Joseph Schober has been a great experience, his professional and friendly attitude and his knowledge and experience make the process of More

by skipmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
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Jan 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 25, 2023

Brad was informative and helpful. The service mechanics were able to finish their job in less time that I thought it would be. More

by George3emerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Jan 25, 2023 -

George3emerson responded

Brad was informative and helpful. The service mechanics were able to finish their job in less time that I thought it would be.

January 25, 2023

Convenient Courteous Competent, I hope I feel like they are reliable and I hope I am right. More

by dtramsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jan 29, 2023 -

AutoNation Honda West Knoxville responded

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville

January 23, 2023

This is the best service department I have ever been to. As long as Joe Schober is working there I will continue to bring my car there. More

by jkeith943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
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Jan 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2023

I had my oil changed here and have for years … no issues and they treat me fairly. More

by claudianoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great job Charles
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Jan 24, 2023 -

AutoNation Honda West Knoxville responded

Hi Claudianoe, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 21, 2023

Service rep easy to work with. Seemed to take personal interest. Shuttle service very good with short wait times. More

by penguin7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Honda West Knoxville

January 20, 2023

Appointment for service made easily. Arrived on schedule and Eric was assigned my service rep and took my instructions and questions promptly and professionally. Called me and mentione More

by wstokely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
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