AutoNation Honda West Knoxville - Service Center

Christian provided excellent service customer relations when I brought in my SLK350. He's very professional and worked hard to make my service needs work out. He explains things well, very courteous, and when I brought in my SLK350. He's very professional and worked hard to make my service needs work out. He explains things well, very courteous, and explains things and patiently answers questions. Also like the new walk-around texting with photos while the car is in the shop. More

I received excellent service from Joe Schober. He is very honest and straight forward. I am going on a long trip & wanted to make sure my car was in excellent condition, plus it was time for an oi He is very honest and straight forward. I am going on a long trip & wanted to make sure my car was in excellent condition, plus it was time for an oil change. He did a walk around of my car and found a piece missing from my back windshield wiper. (I would have never noticed). It would have definitely caused a problem later on. Very quick fix. Customer service is excellent. I would not go anywhere else for service. More

Honda AutoNation does a great job helping you with your car. Five stars for sure. car. Five stars for sure. More

Both sales and service department are great. No pressure on the sales side and the service department is really easy to work with. No pressure on the sales side and the service department is really easy to work with. More

Good experience. Made an appointment online and the whole process was easy. The staff was helpful Made an appointment online and the whole process was easy. The staff was helpful More

Brake fluid replacement completed in the time I was quoted. Would have been nice if I had been told there was a dealer coupon available that would have saved me 10%. quoted. Would have been nice if I had been told there was a dealer coupon available that would have saved me 10%. More

I went in without an appointment. My low tire pressure light had come on on one tire, I was afraid I picked up a nail again. Since I wasn’t in my hometown and was transporting my gr My low tire pressure light had come on on one tire, I was afraid I picked up a nail again. Since I wasn’t in my hometown and was transporting my grandchildren it was anxiety inducing. They were able to get me in, checked out the tire (I didn’t have a nail) and get me one my way. Everyone was very kind and understanding. I was very happy with the visit. More

Nice personnel but service sort of behind. Other wise not a bad dealer ship. Like the coffee Other wise not a bad dealer ship. Like the coffee More

Lyric is so wonderful and the service is great. Always are available and can help when you come at the wrong time from your appointment. Always are available and can help when you come at the wrong time from your appointment. More

We have received good service and complete care. Brad Skinner was very helpful on our last service visit in November. Brad Skinner was very helpful on our last service visit in November. More