AutoNation Honda West Knoxville - Service Center

Joe as always has provided me with the best possible service any customer would want and expect service any customer would want and expect More

Service is fast and easy. My adviser was helpful and not pushy, very sincere. David Amerine is always kind and accommodating, as have been previous ones that have now retired. My adviser was helpful and not pushy, very sincere. David Amerine is always kind and accommodating, as have been previous ones that have now retired. More

AutoNation Honda West is my go to for all things related to my Honda Pilot because I can make an appointment online, expect excellent service in a timely manner and I so very much appreciate my Service mana to my Honda Pilot because I can make an appointment online, expect excellent service in a timely manner and I so very much appreciate my Service manager Danny Lee. He makes a point to explain what and why in a professional manner. Besides he has a great smile and seems always to be in a great mood! More

Dave in the Service Department was so thoughtful in explaining what would happen on this visit. Answered all my questions in a way I understood what he was talking about, very knowledgeable about what explaining what would happen on this visit. Answered all my questions in a way I understood what he was talking about, very knowledgeable about what they would do. I will always ask for him when I bring my car in for service More

Fairly quick and easy appointment. Service writer Brad? aka “the Tall guy” was great and professional. Service writer Brad? aka “the Tall guy” was great and professional. More

Brad Skinner always treats me right and keeps me informed and updated. Offers available discounts. Top notch service. and updated. Offers available discounts. Top notch service. More

Service advisor Christian was very helpful. The service was performed extremely quickly and I was in and out in less than an hour. The waiting area was nice and clean. The service was performed extremely quickly and I was in and out in less than an hour. The waiting area was nice and clean. More

Service Guy, Brad, was super nice & sent us out via shuttle to get lunch during our wait. The shuttle drivers, Sidney & Lyric, were so much & very nice!!!! We had a great experience overall!!! shuttle to get lunch during our wait. The shuttle drivers, Sidney & Lyric, were so much & very nice!!!! We had a great experience overall!!! More

Christian, Service Advisor and David, Technician both spent time with me getting battery replaced and discussing other electronics issues. They were courteous, knowledgeable and kept me informed of servi spent time with me getting battery replaced and discussing other electronics issues. They were courteous, knowledgeable and kept me informed of service status throughout my visit. I appreciated their genuine concern for my issues and readiness to do the right and truthful thing to repair my car. I am new to the area and very particular about caring for my car, and I will continue to return to AutoNation Honda. Thank you. More

I had a very positive experience with the service department at Auto Nation, my first service since purchasing the car back in June. Daniel was so helpful in the reception and follow up with me. I ha department at Auto Nation, my first service since purchasing the car back in June. Daniel was so helpful in the reception and follow up with me. I had questions about several workings of the car which weren't really related to oil change and inspection, and he patiently explained the answers to me. He was first class as the front person meeting a customer for service ..... kind, patient, and professional. I was extremely pleased with my visit. More