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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,119 Reviews

1,119 Reviews of AutoNation Honda West Knoxville - Service Center

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December 03, 2022

Service advisor Christian was very helpful. The service was performed extremely quickly and I was in and out in less than an hour. The waiting area was nice and clean. More

by srjames99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2022

Service Guy, Brad, was super nice & sent us out via shuttle to get lunch during our wait. The shuttle drivers, Sidney & Lyric, were so much & very nice!!!! We had a great experience overall!!! More

by amizwilhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Sidney & Lyric
Dec 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2022

Christian, Service Advisor and David, Technician both spent time with me getting battery replaced and discussing other electronics issues. They were courteous, knowledgeable and kept me informed of servi More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christain, Service Advisor and David, Technician
Dec 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2022

I had a very positive experience with the service department at Auto Nation, my first service since purchasing the car back in June. Daniel was so helpful in the reception and follow up with me. I ha More

by drpoole47
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 02, 2022 -

AutoNation Honda West Knoxville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 28, 2022

Routine oil change and service. They were very busy; but, got it done in timely fashion. Courteous, professional service. More

by JohnT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teffteller
Nov 29, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 25, 2022

BEST DEALERSHIP EVER! !!!! AutoNation West is a dealership that stands well beyond and dealership I have worked with!!! Adam, Jason, Scott, Lyric are without reproach!!!! T More

by wuebker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 25, 2022

We have used Auto Nation exclusively for maintenance on our cars. We have peace of mi d knowing that they used official parts. The service is top notch. While they may not be the cheapest, the trust is wor More

by khopp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior George
Nov 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave a review for us at AutoNation Honda West Knoxville. We're happy we could meet your expectations! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 24, 2022

Brad, our service rep, did a great job keeping us informed of status, pricing, and timing. More

by Kimberlykeifler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Nov 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 21, 2022

The service department is very good and they always have my car done on time. More

by CRVfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whitaker
Nov 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 20, 2022

The side entrance to drop off my car for service was convenient and I was attended to right away. The waiting area was nice too. More

by Valeriefudge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Nov 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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