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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,112 Reviews

1,112 Reviews of AutoNation Honda West Knoxville - Service Center

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October 20, 2022

The personnel are so friendly and willing to answer any questions I have. I am a widow and my husband always took care of the cars being serviced. I feel comfortable with them and the service department More

by Ghuffstetler49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker, Lisa Parasrami
Oct 28, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Nov 05, 2022 -

Ghuffstetler49 responded

I was very pleased with my experience at auto Nation Honda

October 19, 2022

Had an emergency, battery died. Joe Schober got me in immediately and got me on my way, while also doing some of items on my Honda that I requested to be looked at and serviced. Sup More

by Maximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Oct 24, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

October 19, 2022

The waiting area was very comfortable and the service was completed in a timely manner as promised. More

by selfpatricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Oct 24, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 19, 2022

The were very accommodating. They even fixed a minor detail. Have to write fifteen words More

by Dtg3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Spinner
Oct 19, 2022 -

Dtg3rd responded

Your service dept was exceptional. Bret Spinner was very accommodating. The service tech even fixed a minor problem I had with the keyless entry function. Somehow the “walk away lock function” stopped working. He fixed it. Funny. I had to write exactly 15 words on the DealerRater review before I could submit the review.

October 18, 2022

I’m always impressed by the service advisor. By their honesty and integrity. They help me to extend the life of my vehicle by recommending needed service More

by Jhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Oct 24, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 17, 2022

Junior was my service advisor made sure my service was done and in a timely manner More

by rachelsmith259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
junior
Oct 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 17, 2022

Very kind personnel with listening ears and efficient service makes for a more pleasant experience. Ladies restroom is always very clean!!! More

by Magblos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Oct 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2022

Junior was great! From the first call I made to him, to getting me checked in, to the conversation afterwards and my departure, it was all great. Everything was smooth More

by Adamwilson8648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2022

The sales tech, David Amerine, was very courteous and friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I val More

by richreword
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Oct 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 14, 2022

Brad Skinner provided excellent and prompt service for my Honda Pilot. I highly recommend Auto Nation Honda More

by jentn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner, Christian
Oct 19, 2022 -

AutoNation Honda West Knoxville responded

Hi Jentn, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

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