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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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September 13, 2022

Danny Lee was very nice and responded quickly when I had any questions.Great service! More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Sep 17, 2022 -

AutoNation Honda West Knoxville responded

Hi Rhonda, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2022

Fast friendly service. They answered all calls promptly, got me in quickly, and my problem was fixed shortly thereafter More

by sloanerdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Sep 17, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Members provided seamless service with professional approach. Suggested the required fix without other unnecessary checks. More

by SA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Sep 16, 2022 -

AutoNation Honda West Knoxville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 10, 2022

So sad bought. Extended warranty on our car brought it in paid 200$ you did not fix it brought it back said of course part we needed wasn’t under warranty! Kept 200 More

by Mah710
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names
Report | Print
Sep 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. If you'd like, please contact our General Manager at (865) 730-0012. We'd appreciate the chance to make your experience a positive one.

September 09, 2022

Great service Danny in service was great! Short wait Great job Everything done as ordered More

by janiceline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Sep 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 08, 2022

Friendly and professional service. They completed all maintenance as requested. Would recommend to a friend. More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 12, 2022 -

AutoNation Honda West Knoxville responded

Hi Elvira, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

They were able to diagnose my issue and correct it quickly. In and out in a jiffy! More

by Misstracylyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Sep 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2022

Auto Nation offers professional and friendly service. I’ve never had a bad experience in 3 years. More

by Dmcallis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Sep 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 05, 2022

AutoNation Honda’s Service Department is the best! Ask for Brad, AKA the tall guy. More

by Laura O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Sep 09, 2022 -

AutoNation Honda West Knoxville responded

Hi Laura, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 05, 2022

This dealership has never disappointed me, either in buying a new car or in its service afterwards. More

by Sbloomis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
“The Big Guy”
Report | Print
Sep 09, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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