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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,112 Reviews

1,112 Reviews of AutoNation Honda West Knoxville - Service Center

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September 20, 2022

I had a most excellent experience yesterday at Honda. As he has been in the past, Junior was attentive, explained the situation clearly to me, and answered my questions. It was a most satisfying experi More

by robertldalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior. (George T)
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Sep 24, 2022 -

AutoNation Honda West Knoxville responded

Hello there! We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 19, 2022

as I have come to expect, I received quick, friendly and professional service. and helpful response to my questions More

by skipmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Sep 23, 2022 -

AutoNation Honda West Knoxville responded

Hi Skipmoore, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 18, 2022

Great service waited for oil change and inspection and alignment was completed in time estimate More

by jhungerf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Sep 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 13, 2022

Service went smoothly I was not aware of how long it would take but I will know next time. My service rep was very kind. More

by RECORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Sep 17, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2022

Danny Lee was very nice and responded quickly when I had any questions.Great service! More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lee
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Sep 17, 2022 -

AutoNation Honda West Knoxville responded

Hi Rhonda, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 13, 2022

Fast friendly service. They answered all calls promptly, got me in quickly, and my problem was fixed shortly thereafter More

by sloanerdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Sep 17, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

Members provided seamless service with professional approach. Suggested the required fix without other unnecessary checks. More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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Sep 16, 2022 -

AutoNation Honda West Knoxville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 11, 2022

So sad bought. Extended warranty on our car brought it in paid 200$ you did not fix it brought it back said of course part we needed wasn’t under warranty! Kept 200 More

by Mah710
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know names
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Sep 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. If you'd like, please contact our General Manager at (865) 730-0012. We'd appreciate the chance to make your experience a positive one.

September 09, 2022

Friendly and professional service. They completed all maintenance as requested. Would recommend to a friend. More

by Elvira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Sep 12, 2022 -

AutoNation Honda West Knoxville responded

Hi Elvira, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

Great service Danny in service was great! Short wait Great job Everything done as ordered More

by janiceline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Sep 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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