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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,117 Reviews

1,117 Reviews of AutoNation Honda West Knoxville - Service Center

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January 28, 2024

I purchased a used vehicle and some work supposedly done by their dealership in Morristown (now closed) hadn't been done. The GM and the salesman, David Kraning, told me to bring it back and they would "mak More

by ALostSoul
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Kraning
Jan 29, 2024 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 14, 2023

I purchased my CRV from Honda West AutoNation and have been pleased with the service for over 8 years. I take it for regular maintenance and the thing I like about AutoNation Honda West is the give me the More

by dwproffitt
Recommend Dealer
Yes
Employees Worked With
Cant remember name sorry
Dec 16, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

I have had a positive experience with Honda West Knoxville. The service department provided quality work! More

by williamalfredp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Scrober
Dec 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 12, 2023

The service tech drove my car with me and really listened to my concerns. He also informed me of features on my car that I wasn’t aware of and how to turn them on or off. He fully looked over everything to m More

by KarenB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he had a cool earring that was a dragon or something
Dec 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 11, 2023

I have had nothing but a positive experience with this dealer every time I get my car serviced. Always on time and very friendly and professional. More

by MMASSANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Dec 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

As a recent widow with 3 Honda cars that have been all serviced at AutoNation in Knoxville, I am a very pleased customer. Brad Skinner is the service specialist that I book with, I know I can advise me an More

by johart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 09, 2023 -

AutoNation Honda West Knoxville responded

Hi Johart, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Feel free to stop by if you ever need any more help.

December 07, 2023

We always have a great experience with the service personnel at AutoNation Honda, and plan to purchase our next Honda at this dealership. More

by mcmurtr_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Service was great at Honda. They finished faster than their estimated time, and I was able to work while in their waiting area. More

by Kaleyhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Dec 08, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 01, 2023

I have used AutoNation for repairs on my vehicle since I purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he g More

by saxmaster63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2023

I lease my Honda Pilot from this dealership and have all service work performed here. They are a pleasure to work with and always professional. This is a very well run operation. More

by swx322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

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