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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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September 04, 2022

Appointment booking was a breeze. Very quick service. Very pleasant and courteous service advisor. Decent waiting area but can be made more comfortable. More

by Yashika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Sep 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2022

We are happy with the service they provide for our car. Thank you. Very much. More

by vlarimilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the name.
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Sep 06, 2022 -

AutoNation Honda West Knoxville responded

Hi Vlarimilli, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2022

Friendly and courteous. Explained everything and I drove away happy! I shared my experience with my friends. Christian was very helpful! More

by ranmar814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
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Sep 06, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2022

Service time was excellent. Waiting area was spacious and very clean. Wait time was exceptional More

by ktwngrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
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Sep 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 30, 2022

Staff has been very friendly, helpful, and quick when getting my honda serviced. The facility is nice as well! More

by Not my jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Sep 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 29, 2022

I bought my car with this dealership and have serviced my car always with them. Great service always! More

by djsameer2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian El Wood, Joe Shoeber, Sean Christopher
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Sep 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2022

It is a very organized dealership and atmosphere is calming. The Service Adviser was very helpful and welcoming. More

by GTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George (Junior) T.
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Aug 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 26, 2022

AutoNation Honda did a great job getting my wife’s car in for service before she had to leave town. More

by rmspitzer74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Aug 31, 2022 -

AutoNation Honda West Knoxville responded

Hi there, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

They did not fix my car correctly, and it still showed me the warning sign, "management engine system error." More

by gqinside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Aug 31, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (865) 730-0012 -- we hope to hear from you soon.

August 24, 2022

The service manager was absolutely amazing when I took my car in for service on Monday. We had issues on our previous serious and the manger fixed everything for us this go around More

by Effordbrent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Aug 28, 2022 -

AutoNation Honda West Knoxville responded

Hi there, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

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