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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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August 15, 2022

Really good experience with oil change and tire rotation. Did not have to wait but about 1 hour. More

by roberthardy06@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel's replacement as he was out that day.
Aug 19, 2022 -

AutoNation Honda West Knoxville responded

Hello, We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

August 13, 2022

The Service Manager was very helpful in fixing an error on my invoice. The dealership has a habit of recommending services at a greater frequency than the Honda Owner’s Manual and Maintenance Minder recom More

by Subnukederek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (865) 730-0012.

August 12, 2022

Brad Skinner immediately diagnosed a problem with my tires and informed me of potentially good options for their replacement. People like Brad will ensure that customers return for future needs. More

by gwes129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Aug 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2022

I thought I had and appointment but was at wrong place. The representative who talked with me said not to worry they could work me in. So they did my servicing and I was back on the road in no time. I advi More

by Jojob1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Aug 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Scott explained in detail what my oil change would include he also suggested changing transmission fluid and air and cabin filters. The quote was given before any work and he talked to me after the te More

by marshaomartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 17, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

This store always makes me feel like I am one of a kind. Thanks Nissan! You’re the best! More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 16, 2022 -

AutoNation Honda West Knoxville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 11, 2022

Quick and professional services. Also, you can schedule the services online, which is very convenient. More

by paychuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Lee
Aug 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 10, 2022

Quick, easy, simple and very helpful. I can’t wait for my next visit. Thanks More

by Jlsecrest21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Aug 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 08, 2022

Greeted well by the staff. Drop off zone is clean and service is completed in a very timely mannee. More

by Cogilita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Aug 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

Great people and great service! David Amerine helped me and he was extremely friendly and very helpful!! More

by jazzerkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Aug 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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