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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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July 19, 2022

Great place to bring your vehicle. Fast and efficient service. Willing to go the extra mile to help. More

by Jer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skinner
Jul 21, 2022 -

AutoNation Honda West Knoxville responded

Hi Jer, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 18, 2022

You always feel cared for by this service department. Brad is the best, taking time to explain needed maintenance for my vehicle and even helping to prioritize it. We're in the process of passing this pa More

by vigilancezebra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 15, 2022

I have a good experience all people work over there they good and kind of always I am satisfied to go over there and I book 2023 odessey More

by p4pinky79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David amrey
Jul 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 14, 2022

Service Department; Brad, the tall gentleman deserves a 5+ rating for he did go above and beyond making sure my auto was completely checked out. Brad is the best. Thank You More

by Rob Satoloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 18, 2022 -

AutoNation Honda West Knoxville responded

Hi Rob, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 14, 2022

Joe is an amazing customer service representative. Buying my car at AutoNation Honda West Knoxville was a great decision. Also, buying service package and tires has proven to be an even better decisio More

by patriciarobledo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 11, 2022

My civic needed lots of work and Junior in the service department spent time going over all of the various services I needed. He helped me prioritize what needed to be done and kept me informed on update More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 14, 2022 -

AutoNation Honda West Knoxville responded

Hi Nancy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2022

Christian was very personable and kept me informed about diagnosis of problem, processing of parts order, and completion of work. He also saved us money by reuse of parts where possible and acceptance of 15 More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 11, 2022 -

AutoNation Honda West Knoxville responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 09, 2022

David was my service guy really nice and helpful. Able to get a same day service just dropped it off they kept me updated. I service all my Hondas here. . Would highly recommend. More

by p.chu1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jul 11, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 07, 2022

They were courteous as always and were very efficient, completing my oil change in less time than expected. More

by SSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jul 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 07, 2022

Ben was very courteous and helpful. Service was quick and easy. I've purchased several vehicles from AutoNation Honda West and I've always had superb service. Definitely will be back. More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 08, 2022 -

AutoNation Honda West Knoxville responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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