AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,106 Reviews of AutoNation Honda West Knoxville - Service Center
Very unfriendly - lack professionalism - certainly never felt welcome !! Upon arriving 5 or 6 maintenance advisors simply stared at me - no greeting - no welcome or what can we do for you , and I was the “o felt welcome !! Upon arriving 5 or 6 maintenance advisors simply stared at me - no greeting - no welcome or what can we do for you , and I was the “only”car inthe check in area - nearly left !!! Service worked performed was very good !!! Prices were outrageous - shocking so !!! Bought my Honda new at this dealership 10 years ago and nothing but great service, however, things appear to have changed greatly - no longer customer oriented !!! Should I be looking for new Honda dealership ???? More
Joe Schober is an exceptional service advisor! He is the reason I keep coming back for service on my Honda! Always keeps me informed during my service appointment. He is the reason I keep coming back for service on my Honda! Always keeps me informed during my service appointment. More
They assessed the condition of my car, presented their recommendations and performed the repairs. Everything was done very professional and Mr. Lee was great. recommendations and performed the repairs. Everything was done very professional and Mr. Lee was great. More
This is a great dealership and I have received great service. I have bought 2 new vehicles from this dealer. prices were good. and i have them both serviced her and received prompt good service service. I have bought 2 new vehicles from this dealer. prices were good. and i have them both serviced her and received prompt good service More
This service included an outside order for a part which was followed diligently to affect an expeditious repair. Repaired components appear to function satisfactorily. was followed diligently to affect an expeditious repair. Repaired components appear to function satisfactorily. More