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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,112 Reviews

1,112 Reviews of AutoNation Honda West Knoxville - Service Center

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November 29, 2023

All personnel are friendly, helpful and knowledgeable. The service department has a process that is fast and efficient. I have had five vehicles from the West Knoxville AutoNation location, one a 2000 Acc More

by lilacox07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

November 28, 2023

Brad Skinner is a great service rep. Prompt response when I need to schedule. Super efficient when I bring my truck in for service. Honest about what needs to be done with my vehicle. More

by joshcolio1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Danny was very helpful and kept me up to date the entire time, and had my car finished the next day with no further issues. More

by EricaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
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Nov 29, 2023 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 24, 2023

Very forthcoming and direct in explaining what the issue was and what the repair would entail and cost. More

by Hondaaccord2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David amerine
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Nov 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 20, 2023

Top notch service from Joe every time I go in to AutoNation Honda West Knoxville. More

by jonjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Nov 22, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! Feel free to stop by if you ever need any more help.

November 20, 2023

Excellent experience when I got oil changed! Very friendly and service was finished, when I was was quoted! More

by lynnstancell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whiteaker, Service Advisor
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Nov 21, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 20, 2023

Charles & the employees of ANHWK put their customers first. Great customer service, facility, and knowledgeable professionals throughout your dealership. Thank you for taking care of our auto repair nee More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, service advisor, professional, knowledgeable, went above and beyond for our repair needs.
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Nov 22, 2023 -

AutoNation Honda West Knoxville responded

Hi Shannon, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 22, 2023 -

Shannon responded

Great dealership!

November 16, 2023

The service personnel were very informative and friendly. They did a fantastic job and had my van ready on time. More

by Prhyne61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raumon
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Nov 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

November 16, 2023

Brad Skinner was very helpful and took care of the problem with my car. Thanks. More

by gaylaseale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Nov 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found Brad to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

I had an amazing experience at Honda West Knoxville's service department, all thanks to Brad. When my car broke down en route to town, Brad was a lifesaver. He promptly got us in, ensured my daughter and More

by kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Nov 16, 2023 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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