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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,106 Reviews

1,106 Reviews of AutoNation Honda West Knoxville - Service Center

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June 16, 2022

Not very professional. Seemed to be a lot of movement but no one seemed to be focused on customer service. More

by dstjbukowski
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Skinner
Jun 17, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. If you'd like, please contact our General Manager at (865) 730-0012. We'd appreciate the chance to make your experience a positive one.

June 15, 2022

The folks at AutoNation Honda are lalways so helpful and nice when I go there to service my vehicles. Brad did a great job as usual and I just love both him and Adam Foster! I would recommend them to anyone More

by Bpooleknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 16, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 15, 2022

Top rate service, very professional staff, easy to work with, Brad Skinner was my service advisor. More

by bob_rees
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jun 17, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 15, 2022

I liked the fact that they could tell me the cost upfront. No surprises is good More

by Gregorydowns55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Jun 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2022

Excellent customer service and communication! Will definitely return in the future for any service needs. More

by EA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 14, 2022

Awesome servive staff. Didn't expect to have an issue with my passport the staff made an easy fix. More

by Jackqulyncox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The tall guy Brad
Jun 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 14, 2022

My adviser was very friendly and helpful. The work took slightly longer then normal because a compresser was down but I was offered a discount. Overall a great experience. More

by leighehatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad skinner
Jun 16, 2022 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 14, 2022

Honestly, I didn't go to the dealership to trade my car in, but I am certainly glad I did. The sales team listened to me talk about what I liked about the Honda Pilot I currently was driving and immediate More

by janetmorris877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor, David Edwards, Adam Foster, Daniel Lee
Jun 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 13, 2022

The people are very nice and the service department is great. They are willing to explain what service I need and if anything unexpected comes up they tell me right away. They are prompt. Although it may More

by cathieleonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Jun 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2022

I was greeted quickly. Did not have to wait too long. Service writer was excellent. More

by tammymiles05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Jun 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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