AutoNation Honda West Knoxville - Service Center

The people are very nice and the service department is great. They are willing to explain what service I need and if anything unexpected comes up they tell me right away. They are prompt. Although it may great. They are willing to explain what service I need and if anything unexpected comes up they tell me right away. They are prompt. Although it may not be my favorite thing to do I really don’t dread it, More

I was greeted quickly. Did not have to wait too long. Service writer was excellent. Did not have to wait too long. Service writer was excellent. More

It is always easy to make appointments here and the service is done in a timely manner. service is done in a timely manner. More

Excellent communication and quality of service. I’d be happy to return for my next maintenance. I’d be happy to return for my next maintenance. More

Had some problem with the parts department ordering the wrong part. Brad found the problem and took care of it, getting the right part and calling me when it came in and set up same day appointment for the wrong part. Brad found the problem and took care of it, getting the right part and calling me when it came in and set up same day appointment for the service More

I had a great deal of work that was needed on my car and Charlie was so helpful. He listened to me and made sure he knew everything I wanted done. Due to Covid, I was about three years behind on all service Charlie was so helpful. He listened to me and made sure he knew everything I wanted done. Due to Covid, I was about three years behind on all services. Thank you for taking care of my car in a very professional way.My car is special to me because my husband and I picked it out before he passed away unexpectedly. More

George is always helpful and takes time explaining to me the questions I have. Everyone is always nice. the questions I have. Everyone is always nice. More

Excellent service, Brad Skinner service advisor very knowledgeable. The mechanic took pride in showing me his work and assured me I should have no trouble with the repair. knowledgeable. The mechanic took pride in showing me his work and assured me I should have no trouble with the repair. More

This service department has a great staff and the advisers are honest and really care about making sure you are happy with their work. Good communication and very professional. advisers are honest and really care about making sure you are happy with their work. Good communication and very professional. More

Amazing service and worked flawlessly with my dealer who arranged for the repairs to be taken care of for my new-to-me vehicle. Joe was awesome to work with and I look forward to taking my car back for con arranged for the repairs to be taken care of for my new-to-me vehicle. Joe was awesome to work with and I look forward to taking my car back for continued maintenance. More