AutoNation Honda West Knoxville - Service Center

Still returning for service to AutoNation Honda West Knoxville where I bought my Honda Accord Coupe in 2003. Have very low mileage on car and appreciate them helping me keep it good shape. Maintenance Knoxville where I bought my Honda Accord Coupe in 2003. Have very low mileage on car and appreciate them helping me keep it good shape. Maintenance has to be considered due to age instead of mileage in most cases. David Amerine was great, as usual. More

As always, Brad did a great job. There was some confusion on his inability to locate the R.O. number for my 2017 purchase of a Lifetime battery, but he eventually got everything res There was some confusion on his inability to locate the R.O. number for my 2017 purchase of a Lifetime battery, but he eventually got everything resolved from his end. Just hope your Parts department will order the battery and contact me before too long to confirm they have a Lifetime battery for me in their possession. More

Having my vehicle serviced there is so easy and quick. They always do a great job and work with me any way they can They always do a great job and work with me any way they can More

This is my second Honda from this dealership and have always received wonderful service. My service advisor Joe S. is great and always explains what my car needs or what they have done. He always checks always received wonderful service. My service advisor Joe S. is great and always explains what my car needs or what they have done. He always checks my car before I leave the lot. I love the new video of my car while it is in the service area to see what is happening. More

Busy day but Nick Thorpe got me in to reprogram the computer. My ‘17 CRV display often went blank. Stopping and restarting car restored the screen but not for long. Maintenance & repair writer David wa computer. My ‘17 CRV display often went blank. Stopping and restarting car restored the screen but not for long. Maintenance & repair writer David was very courteous and friendly. Repair tech who I did not meet was able to complete the work in about an hour. Additionally after the repair Nick met me in the lot to explain my I-phone/car interface and safety features I had not known how to access. Thank very much. Thomas Cloud More

The service department completed an oil/filter change on my CRV in a very acceptable time. my CRV in a very acceptable time. More

Intake for 20,000 mile oil change for the 2019 CRV was very friendly and efficient with good communication before and after. No suggestions were given for additional services. very friendly and efficient with good communication before and after. No suggestions were given for additional services. More

The routine maintenance service seemed good, but the problem with the periodic blacking out of the monitor screen continues, despite a 'reprogramming' of the system. This has been occurring regularly a problem with the periodic blacking out of the monitor screen continues, despite a 'reprogramming' of the system. This has been occurring regularly and is a problem for other Honda CRV owners I've spoken with. Traveled over the Holidays and it's continuing, so I'm wondering if this is not a recall issue....... More

Junior and Lyric were both wonderful to deal with, and the service team installed my roof racks perfectly. the service team installed my roof racks perfectly. More

They have always done a good job when they did my oil changes and rotated my tires. changes and rotated my tires. More