AutoNation Honda West Knoxville - Service Center

I have had my car for about 3 years now and am taking my car on a long road trip soon, so I needed to get some things checked/worked on. They did a regular multi point inspection and recommended what needed car on a long road trip soon, so I needed to get some things checked/worked on. They did a regular multi point inspection and recommended what needed the most attention so I could travel safely. They even switched my payment around, so I paid less than expected which was helpful and thoughtful! More

Junior made my visit to Auto Nation Honda feel welcomed and when I called and advised him of a problem I was having with my 2016 Piot breaks and messages I received on the Honda Link, he got me right in th and when I called and advised him of a problem I was having with my 2016 Piot breaks and messages I received on the Honda Link, he got me right in that same day. More

I have been doing business with this dealership at least 15 years. I have complete confidence and trust with this west Knoxville location 15 years. I have complete confidence and trust with this west Knoxville location More

Service Advisor "Tall Guy" Brad was outstanding through the process--direct, clear, honest communicator. In fact, the entire team of service management and technical staff always do superb work and treat p the process--direct, clear, honest communicator. In fact, the entire team of service management and technical staff always do superb work and treat people well. Thank you to the skilled folks turning the wrenches--they are the MVPs that make it all possible. More

I bought my car here in late 2005. Since then I have been here on a very regular basis. My experiences have always been positive. I've been told about problems I didn't know I had, a Since then I have been here on a very regular basis. My experiences have always been positive. I've been told about problems I didn't know I had, and had minor issues fixed without any extra charges. The staff have always been friendly and careful, and most recent staff were outstanding! More

The service department was very kind and helpful. They were able to complete my oil change in a timely manner. Thank you. They were able to complete my oil change in a timely manner. Thank you. More

The service department was exceptional as usual. The service advisor David Amerine provided me with information on status of service and items that will need attention at next vehicle service. As u The service advisor David Amerine provided me with information on status of service and items that will need attention at next vehicle service. As usual, I was pleased with service provided and that is the primary reason AutoNation Honda performs all the service of my Honda vehicles. More

I always have excellent customer service from my great service manager to the mechanics to the financial and sales persons there at Autonation Honda of West Knoxville! Love the dealer, been a customer sin service manager to the mechanics to the financial and sales persons there at Autonation Honda of West Knoxville! Love the dealer, been a customer since 1995. Bought 6 Honda Accords there, 2 Honda Civics abs a Honda Prelude 1998 More

Best customer service center! They always go above and beyond for their customers. We recently brought our honda odyssey in for what we thought was a warranty issue that turned ou They always go above and beyond for their customers. We recently brought our honda odyssey in for what we thought was a warranty issue that turned out to be something i needed to file with insurance. Brad got us in quickly, walked me through every step of the process, explained things in a way i could understand, helped ensure we coordinated with insurance, provided contact information for when he was out of the office, etc. They had us in and out under 2 days, even with insurance claim, which was huge considering we only have one vehicle! More

I purchased my car from this dealer and have had every annual checkup done with them since 2012. Joseph and the service technicians always provide the best care for me and for my Honda. I feel like I'm vi annual checkup done with them since 2012. Joseph and the service technicians always provide the best care for me and for my Honda. I feel like I'm visiting family every time I have service done. More