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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,106 Reviews

1,106 Reviews of AutoNation Honda West Knoxville - Service Center

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October 23, 2023

Joe was great as my service manager. He kept me up to date on my car and worked to minimize cost. More

by workhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 25, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

The dealership is very efficiently run. The staff is very professional and very responsive to the needs of the customer. More

by Dlnor865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rrahman
Oct 23, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Junior is always friendly. The service was done in the time they estimated. I haven't had any issues with them this time or in all the previous visits. More

by honda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 23, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 19, 2023

Autonation takes charge of managing your service, with a specific individual assigned to ensure everything works and communicate to you. They do this effectively. Their service is efficient and ensures th More

by Bit Twiddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Oct 21, 2023 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

October 18, 2023

Have been using this service department for years and Joe is top notch in taking care of customer service needs! More

by jonjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Oct 21, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

Excellent service. They only charge what is required. Service tech send me picture of service progress. You will be sure that you won’t get rip off at this place. More

by ericlo0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee, Joseph
Oct 18, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

The service team provided fast and efficient work on a recall issue, with top notch communication throughout the process. More

by rappuhn53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Oct 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 06, 2023

They got you in quickly for service and was polite and accommodating and explained what was to be done. More

by Djmchone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Very pleased with the service. Brad Skinner did an excellent job in providing prompt, professional advice and service for both of my vehicles. The service was completed when prom More

by Jerry.Hammonds.llgp4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Oct 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 03, 2023

Excellent service, and good work with the customer service representatives, and a good service with the mechanics. Honesty and responsibility with each of them More

by Milania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine and Friend
Oct 07, 2023 -

AutoNation Honda West Knoxville responded

Hi Milania, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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