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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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April 17, 2022

They took great care of us! We had warranty work and needed a rental and they took care of everything. Great communication and exceptional customer service! More

by secsikat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior and Lyric-- amazing employees
Apr 21, 2022 -

AutoNation Honda West Knoxville responded

Hi Secsikat, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 17, 2022

The people were very courteous and helpful. Our HRV was serviced in less than half the time given More

by Bruce Pylant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
Apr 21, 2022 -

AutoNation Honda West Knoxville responded

Hi Bruce, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

Everyone was polite, efficient, informative of what what done to my car, wait time was reasonable , Joe S was quite helpful in explaining some car features for me, And, they washed my dirty windshield, whic More

by Golfbobsuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 19, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. If you need more help, our team is available to talk -- safe travels!

April 15, 2022

Easy drop off of vehicle for oil change and tire rotation. Kept within time set starting at 3:30 and out at 4:15. More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 19, 2022 -

AutoNation Honda West Knoxville responded

Hello Angie, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

April 14, 2022

Service was great and service work explained. Waiting area was cleaned and snacks were provided. More

by gillce56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Apr 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 14, 2022

Service was excellent and performed promptly. My recall issue was resolved and with no hassle. Service tech. was friendly and knowledgeable. Gave good answers to my questions. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2022 -

AutoNation Honda West Knoxville responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2022

Repairs were done in a timely manner and performed well. The service advisor was both professional and knowledgeable. He explained the performed repairs clearly and concisely. I will be sure to continue More

by tpacres45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 16, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 12, 2022

Great Service and friendly staff. They took my car in for service at the appointed time with no waiting. More

by mark.sodemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Apr 15, 2022 -

AutoNation Honda West Knoxville responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2022

The service for my 2013 Honda Oddessy was completed in a reasonable time frame and the service advisor was helpful and courteous. The prices were usual and expected. Thank You, Marilyn (Liz) Sillers Sp More

by LizSillers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember his name. I'm sorry but he was very helpful.
Apr 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2022

I moved to Tennessee and had my Honda Accord serviced at AutoNation Honda West Knoxville. I was assisted by David Armine, service rep, in a friendly, courteous and timely manner each time. His fair, honest More

by WC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Armine
Apr 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

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