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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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April 11, 2022

Excellent service advisors and car service. The waiting area has coffee, snakes, charging station and makes waiting easy. More

by pnphinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Teffeteller Jr did an excellent job and a special thanks to Brad Skinner who assisted .
Apr 13, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2022

Perhaps the best dealership I have dealt with. I am a Honda Guy, have had several in my lifetime…Civic, Accord, Passport, Odyssey, Pilot, Ridgeline! Most all from this dealership! The Service Depa More

by amarkway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 12, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 10, 2022

Thanks for the timely service. The job was completed prior to the estimated time and the service rep was friendly and efficient. I have had my car serviced there since I bought it More

by jrsrn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

They are always helpful, polite and professional. They are consistent with their performance and go out of their way to accommodate me. More

by Betsyjfarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Apr 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 08, 2022

My visit to Honda was great! I had to bring my car in for a recall and they treated me as though I was a paying customer. I pulled in to the service garage and greeted right a More

by tvides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m sorry I forgot his name
Apr 11, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 07, 2022

Comfortable wait, thorough review of service performed and quality personality of Mr. Lee. Arranged to have tires replaced and a future date for that service will be arranged. More

by kerbla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Lee
Apr 10, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 06, 2022

I had my car looked at there for a maintenance issue. They were very accommodating. The buying experience there was easy, but that was ten years ago. More

by Ms66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 06, 2022

Purchased a used 2019 Odyssey and had my first oil change. Junior and the crew did a great job and appreciate the professionalism of the service group. Overall, I've had several years of experience w More

by benscott1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Apr 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 05, 2022

Great service as always. ..plus discount on same, and sale on needed, after my trip, tires! Danny was new to me and I very much enjoyed meeting and working with him. Look forw More

by lmrson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 04, 2022

I am so happy Joe Schober is carrying on Mike West's history of excellent care of our Hondas! I now feel secure driving my 2007 CRV since it has just been thouroughly checked by Joe on 3-30-2022.. Ext More

by virginiaeaddy60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Apr 06, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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