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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,106 Reviews

1,106 Reviews of AutoNation Honda West Knoxville - Service Center

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March 08, 2022

I have been doing business with Honda for 30 years. Love the cars and the service department More

by mdlong51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2022

The service was excellent and the Service Rep was very helpful. He even helped me sync my phone to the car. He told me it could take 2 hours but it only took an hour. YAY. He gave me his card and told More

by cvardaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I could remember but I can't.
Mar 09, 2022 -

AutoNation Honda West Knoxville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 07, 2022

Service is friendly, pricing is up front (and competitive) , and they stand behind their work. I have been consistently pleased with my service experience. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Various
Mar 10, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

First time at this dealer for service since moving from Virginia. Service was outstanding--friendly, efficient, clear communication, and a job done right. My only general suggestion is minor--would be ni More

by New customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, David, Christian, Dawn
Mar 10, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 06, 2022

Very welcoming, treated me with total respect. I will be returning . 5 stars to David Amerine ! More

by Twinkler1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Mar 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2022

Have been using this service team for fourteen years with both of my cars. Always great service and they always analyze and correct the problem. Wouldn’t go anywhere else. More

by garwee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles today and usually go to Austin who was out today.
Mar 07, 2022 -

AutoNation Honda West Knoxville responded

Hi Garwee, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2022

Comfortable atmosphere easy to get in and out. Customer updates are appreciated. Love the coffee. More

by selfpatricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 07, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 05, 2022

Honest and precise with what is needed done for my vehicle. Will always make Honda service my first choice. More

by casillasb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Knoxville TN
Mar 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 04, 2022

I recently got my oil changed and tires rotated. Auto Nation did a good job in a timely manner and good customer service. More

by carensedlacek230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonneman
Mar 07, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 04, 2022

Normally I have great experiences but this one let me down. Needed help with Garmin update. They couldn't help. Need help with windshield that their windshield protection plan replaced. They couldn't do More

by Bunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not his fault
Mar 07, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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