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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,110 Reviews

1,110 Reviews of AutoNation Honda West Knoxville - Service Center

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February 22, 2022

My CSR Elwood was fairly understanding and made sure my ride was good as new by the end of the appointment. He made sure to help me understand every alternative to the replacement I needed. ]AutoNation Hon More

by parthpatel8612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elwood
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us, If you have any further questions, please don't hesitate to reach out!

February 22, 2022

My CSR Joseph was very accomodating, polite, genuine, and sincere in his actions to make me feel welcomed and happy to serve. Best CSR I have worked with at Westside Honda! More

by jsnodgrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jospeh
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joseph here at AutoNation Honda West Knoxville! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2022

Fast and professional service. I was impressed with the service we received when we brought in our crv More

by Rich.tara0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. If you need more help, our team is available to talk -- safe travels!

February 22, 2022

Always a Great experience! Joe Shriner is excellent to work with. I receive so much help and information from Joe! More

by Mimiannmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sheober
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe Shriner here at AutoNation Honda West Knoxville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2022

Courteous, friendly staff. Informed me of what services I needed and my permission to do needed repairs. More

by PVick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Feb 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2022

Service rep was helpful and polite. They had my car ready on time and helped me to my car. More

by Kdevore0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Feb 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 18, 2022

Took my 2019 Honda Ridgeline in for a safety recall issue with the hood latch. My service advisor, Brad, had me in and out in less than 1 hour. More

by walk8587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Feb 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2022

Easy, fast service and very friendly staff. I had no issues. I was very pleased. More

by tennzero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Tall Guy
Feb 20, 2022 -

AutoNation Honda West Knoxville responded

Hi Tennzero, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

I purchased my vehicle there and they have taken care of it ever since. I feel comfortable taking my vehicle there. Always friendly and courteous. More

by Patsyjstinebaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Elwood.
Feb 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 18, 2022

We really trust the service department and Joe Schober. We bring both of our Hondas here for service More

by JarHead1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Feb 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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