AutoNation Honda West Knoxville - Service Center

I've used this dealership since moving to TN 3 years ago. The staff has always been great. They get me in and out in a timely manner and when I have a bigger job they provide me with a loaner car. The staff has always been great. They get me in and out in a timely manner and when I have a bigger job they provide me with a loaner car. More

I love AutonNation Honda, this is the only Honda dealership that I use. They are always will to help and so kind. They are busy but still go out of the way to make me feel like I am the only custo dealership that I use. They are always will to help and so kind. They are busy but still go out of the way to make me feel like I am the only customer there. More

AutoNation Honda West Knoxville Service was very efficient, friendly, and kept their word on when a warranted part would be available. Their suggested work that needed to be done was thoroughly expl efficient, friendly, and kept their word on when a warranted part would be available. Their suggested work that needed to be done was thoroughly explained. Mileage maintenance markers verified the maintenance was due. This was my first service at AutoNation; I was very pleased with the results! More

On Feb. 6, I had a recall taken care of and some routine service done. I was apprised of what needed to be done and the cost shortly after my car was taken in. There were no surprises or additional costs. service done. I was apprised of what needed to be done and the cost shortly after my car was taken in. There were no surprises or additional costs. Great service. Thank you, Danny Lee and the technicians. More

Our 2016 Honda Odyssey required major repairs. I was provided a rental car while my car was being serviced. The service representative was courtesy, and very helpful. provided a rental car while my car was being serviced. The service representative was courtesy, and very helpful. More

Service was great and expedient. Service agent was very efficient and to the point. The customer waiting area is nice and refreshments were a good touch. efficient and to the point. The customer waiting area is nice and refreshments were a good touch. More

Good service that identified any issues beyond regular maintenance. Quick and efficient maintenance. Thanks for everything! maintenance. Quick and efficient maintenance. Thanks for everything! More

Great experience. Great service. I was on a road trip from the Smokies when my tire pressure light came on. I called a few auto mechanic shops as I got closer to Knoxville. The other places required an a from the Smokies when my tire pressure light came on. I called a few auto mechanic shops as I got closer to Knoxville. The other places required an appointment or were poorly rated on various sites. AutoNation suggested I come in and possibly get a spot between appointments. They had me in and had me out within 2 hours! They also took time to fix a recall issue. I would go back again for routine maintenance if I lived in the city. More

Service was done in a timely manner, courteous service personnel who explained everything to me. Clean surroundings. Feel comfortable they will stand behind their work. personnel who explained everything to me. Clean surroundings. Feel comfortable they will stand behind their work. More

I went in for an oil change and end up having my tires rotated and the transmission and brake fluids replaced as well. The work was done well. I haven't had any problems. My service advisor kept me wel rotated and the transmission and brake fluids replaced as well. The work was done well. I haven't had any problems. My service advisor kept me well informed about the status of the work being done on my car. The one thing I will say is that two hours seems like a very long time to wait for this work to be completed. I hope that this is only because there are fewer people available to work on the cars that come in because of Covid. More