AutoNation Honda West Knoxville - Service Center

Service was done in a timely manner, courteous service personnel who explained everything to me. Clean surroundings. Feel comfortable they will stand behind their work. personnel who explained everything to me. Clean surroundings. Feel comfortable they will stand behind their work. More

Honest and efficient. Reps are respectful. Prices seem fare. Had express oil change this visit w/out appointment and was ready in less than an hour. It pays to go to dealer especially with an 10 year old fare. Had express oil change this visit w/out appointment and was ready in less than an hour. It pays to go to dealer especially with an 10 year old car. They do not try do oversell you but do make suggestions without pressuring customer. More

Great place to service your car. Would not think of going anywhere else. Brad is great anywhere else. Brad is great More

My service technician, Brad, always goes the extra mile when I have my vehicle serviced. He listens to what I need and makes it happen. I have always been satisfied with the service. when I have my vehicle serviced. He listens to what I need and makes it happen. I have always been satisfied with the service. More

Service Department was well organized and staffed. Minimized wait time. Appreciated Service and Brad's periodic updates. Minimized wait time. Appreciated Service and Brad's periodic updates. More

Always treated well and professionally! Junior gets me in quickly and keeps me updated on my cars progress quickly and keeps me updated on my cars progress More

Very professional. . Had a recall on my 2019 Ridgeline. When checking out service adviser Austin Lee took me and showed me exactly what was done and why. When checking out service adviser Austin Lee took me and showed me exactly what was done and why. More

As always exceptional service! Joe is always very detail as to service that is being done and why it needs to be done. Keeps me informed of the progress along the as well. Overall there is a friendly atmosp as to service that is being done and why it needs to be done. Keeps me informed of the progress along the as well. Overall there is a friendly atmosphere at the dealership. Keep up the good work. C. M. Phillips. More

I had maintenance done on my Honda Civic at Autonation Honda on Parkside Drive. Brad Skinner was my service advisor and he thoroughly explained what my car needed. Steve Miller was my technician and did Honda on Parkside Drive. Brad Skinner was my service advisor and he thoroughly explained what my car needed. Steve Miller was my technician and did a great job on my maintenance repairs. Both were honest and only did needed repairs for my 70, 000 mile car. I will definitely go back to them again. More

My usual oil change takes less than an hour. Yesterday it took over 2 hours! took over 2 hours! More