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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,107 Reviews

1,107 Reviews of AutoNation Honda West Knoxville - Service Center

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January 26, 2022

They were helpful and got everything done timely manner! Took care of all service needs and called/texted with updates. More

by Robert Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 29, 2022 -

AutoNation Honda West Knoxville responded

Hello Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

I have always been pleased with AutoNation Honda on Parkside Drive. Friendly and helpful staff. They send out coupons that really help you save. Decent prices on repairs. I highly recommend them. More

by MSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric, David, Brad
Jan 28, 2022 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. Feel free to stop by if you ever need any more help.

January 25, 2022

Always can get appointment in a reasonable amount of time. Great service and great staff. Pleasant waiting area with snacks and drinks. More

by nvandersyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad was great
Jan 28, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 24, 2022

Joe Schober was very attentive and courteous. I was made aware of an alignment concern which was corrected at the same visit, The waiting area was nice and clean. More

by jsandmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jan 28, 2022 -

AutoNation Honda West Knoxville responded

Hello, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2022

everybody is kind and always smiling and always trying to go the extra mile to make sure they help you the best they can More

by azariasrazzle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller Jr
Jan 28, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2022

They always are very helpful and honest every time I am there for service appointments. More

by lblair1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 28, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2022

I received prompt service. I was made aware of concerns, that require prompt service to be addressed. More

by kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 27, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2022

Courteous and efficient service always! A very nice place to wait for your car and pleasant stafff. More

by Magblos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative
Jan 27, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

When I called in with my possible problem my call was answered right away. The person who answered the phone call was not sure what my problem was and she immediately consulted with another technician an More

by lamzil686
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Emerin and couple more persons whose names i do not remember
Jan 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2022

Recall on hood latch. Called and was given choice of my requested dates. Got one early and was told the wait to fix could be 1 to 2 hours. Went in and was meet right away. Fix took only 45 minutes and I More

by waddelll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don t remeber
Jan 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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