AutoNation Honda West Knoxville - Service Center

Very friendly, very honest, accommodating, clear in communication, offer great service promptly and great to deal with communication, offer great service promptly and great to deal with More

I received a Safety Recall to replace a hood latch on my 2018 Ridgeline. When I called for an appointment, I was referred to Brad in Service. Brad was extremely helpful in setting up an appointment the foll 2018 Ridgeline. When I called for an appointment, I was referred to Brad in Service. Brad was extremely helpful in setting up an appointment the following day. When I arrived early, I was received without question. Brad was very personable and a real pleasure to deal with. The hood latch was replaced before I could finish my cup of coffee. I could not be more pleased with the service that I received at Honda. More

Always can get appointment in a reasonable amount of time. Great service and great staff. Pleasant waiting area with snacks and drinks. time. Great service and great staff. Pleasant waiting area with snacks and drinks. More

They were helpful and got everything done timely manner! Took care of all service needs and called/texted with updates. Took care of all service needs and called/texted with updates. More

I have been using this dealership for 16 years. Yesterday had oil changed in 2016 Honda Van. For the very first time ever I was not given a 10% discount. Learning that I told service person I had coupon for had oil changed in 2016 Honda Van. For the very first time ever I was not given a 10% discount. Learning that I told service person I had coupon for 10% discount. He said too late I've already processed this transaction. Not real happy with experience. He did ha get date on coupon so I can use next time. Service not the same since Mike West retired. More

I was able to easily make a service appointment that fit my schedule. Everyone there is friendly and helpful. Staff is competent and knowledgeable. Comfortable and clean waiting area. my schedule. Everyone there is friendly and helpful. Staff is competent and knowledgeable. Comfortable and clean waiting area. More

I have always been pleased with AutoNation Honda on Parkside Drive. Friendly and helpful staff. They send out coupons that really help you save. Decent prices on repairs. I highly recommend them. Parkside Drive. Friendly and helpful staff. They send out coupons that really help you save. Decent prices on repairs. I highly recommend them. More

Joe Schober was very attentive and courteous. I was made aware of an alignment concern which was corrected at the same visit, The waiting area was nice and clean. aware of an alignment concern which was corrected at the same visit, The waiting area was nice and clean. More

They always are very helpful and honest every time I am there for service appointments. there for service appointments. More

everybody is kind and always smiling and always trying to go the extra mile to make sure they help you the best they can go the extra mile to make sure they help you the best they can More