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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,107 Reviews

1,107 Reviews of AutoNation Honda West Knoxville - Service Center

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January 21, 2022

When I called in, they were incredibly kind, professional and helpful. Each point of contact made sure I got exactly what I needed and made sure I was happy with the results. Brad, in service, was especially More

by Nsembury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 27, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 21, 2022

I am hesitant to give 5 stars because no one is perfect and no company is without its flaws, however we can talk about attitude and effort and attention to detail which were all present as far as I could t More

by datruns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2022

Outstanding service as usual. We have always had top notch service and treatment when trusting our car to AutoNation. More

by varnesd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Elwood
Jan 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2022

Joe Schober helped us immediately. The service was great.We got a free battery out of the deal. More

by wilsondmsr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jan 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

The battery in our daughters' Accord died on a Saturday afternoon. We jump started and my wife drove it to the dealership. The battery had a lifetime warranty and they promptly replaced it---no hassles at More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hello Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

January 17, 2022

GREAT DEALERSHIP VERY KNOWLEDGEABLE SERVICE WRITERS. THEY TAKE PRIDE IN THE TREATMENT OF THEIR CUSTOMERS More

by MHDSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2022

The dealership and service department is great. Been taking cars there for past 11 years and always pleased with the service. More

by Gyhill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny is service department
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 17, 2022

My wife was thrilled with her last service visit. She had some less than optimum visits in the past. She said that there were two new people that she worked with and they were excellent. More

by jhungerf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 16, 2022

Best service I have ever had. Joe Shober is excellent. I will always take my car here More

by jkeith943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Jan 19, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 15, 2022

Charlie in the service department was great, full of information about our possible purchase of a new Honda in the future. More

by madmanmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie in the service department
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

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