AutoNation Honda West Knoxville - Service Center

Fast efficient frendly picked us up for shuttle to lunch very little wait time thanks Joe very little wait time thanks Joe More

This is the best dealership I've ever been to. The work is always done in a timely fashion and correctly. The work is always done in a timely fashion and correctly. More

Great experience, problem was solved quickly and competently. Service department is quite busy but my wait was minimal. competently. Service department is quite busy but my wait was minimal. More

Very good experience. Our service adviser was very friendly and knowledgeable. Great communication throughout our appointment. Our service adviser was very friendly and knowledgeable. Great communication throughout our appointment. More

Professional not pushy. Service department needs to be attentive bringing car back again not impressed. Service department needs to be attentive bringing car back again not impressed. More

Dealership is fine but it’s frustrating when you schedule an appointment for an oil change and still wait 2 hours for something that takes less than an hour to do. Why schedule an appointment in the first pl an appointment for an oil change and still wait 2 hours for something that takes less than an hour to do. Why schedule an appointment in the first place? More

I can usually get an appointment at a time that works for me. I have had a few hiccups with the service there but they always made it up to me. Parts and service prices and availability usually are timely me. I have had a few hiccups with the service there but they always made it up to me. Parts and service prices and availability usually are timely and affordable. Brad Skinner is an asset that you should try to hang on to. He is consistently helpful, positive, understanding and patient. The episode I had with front struts on my 2011 CR-V was unique. He helped me get them replaced to my satisfaction without my complaints being ignored. It concerns me Hondas over ten years old are not supported with genuine Honda parts, forcing owners to use OEM parts. Brad has always been up front and honest to me. I refuse to consult anyone else. More

Have had great service in the past and although have had a gap in maintenance recently due to major illnesses the people have been great and I have confidence in their work. a gap in maintenance recently due to major illnesses the people have been great and I have confidence in their work. More

We like to keep our autos long after they are paid off, and with good service and upkeep we can keep driving our autos. and with good service and upkeep we can keep driving our autos. More

Very efficient in repairs & considerate of customer’s time…makes for pleasant experience for customers! time…makes for pleasant experience for customers! More