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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,112 Reviews

1,112 Reviews of AutoNation Honda West Knoxville - Service Center

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January 17, 2022

My wife was thrilled with her last service visit. She had some less than optimum visits in the past. She said that there were two new people that she worked with and they were excellent. More

by jhungerf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

January 17, 2022

The dealership and service department is great. Been taking cars there for past 11 years and always pleased with the service. More

by Gyhill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny is service department
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 17, 2022

GREAT DEALERSHIP VERY KNOWLEDGEABLE SERVICE WRITERS. THEY TAKE PRIDE IN THE TREATMENT OF THEIR CUSTOMERS More

by MHDSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 21, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2022

Charlie in the service department was great, full of information about our possible purchase of a new Honda in the future. More

by madmanmoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie in the service department
Jan 19, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2022

Best service I have ever had. Joe Shober is excellent. I will always take my car here More

by jkeith943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Jan 19, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2022

They are friendly and professional. They honored a verbal deal for an alignment I had been previously offered when I had my car serviced two months ago. They always do a great job. More

by loridutrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

January 14, 2022

Their customer service was excellent! I took my husband's car in for an oil change/service check-up and Charlie was so helpful! He went above what I expected and even spot polished the car at deliv More

by paulandjenniferh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
Jan 14, 2022 -

paulandjenniferh responded

Charlie provided excellent customer service!

January 14, 2022

Service representative friendly and honest. My service has been excellent and without pressure to purchase extra services More

by neil.phinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

January 14, 2022

Had a wonderful service experience at West Knoxville Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. More

by collins.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lee, Sydney Thorp
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 12, 2022

I've bought three cars here and had four serviced since 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They More

by Gifford.Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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