AutoNation Honda West Knoxville - Service Center

Charlie in the service department was great, full of information about our possible purchase of a new Honda in the future. information about our possible purchase of a new Honda in the future. More

They are friendly and professional. They honored a verbal deal for an alignment I had been previously offered when I had my car serviced two months ago. They always do a great job. deal for an alignment I had been previously offered when I had my car serviced two months ago. They always do a great job. More

Their customer service was excellent! I took my husband's car in for an oil change/service check-up and Charlie was so helpful! He went above what I expected and even spot polished the car at deliv husband's car in for an oil change/service check-up and Charlie was so helpful! He went above what I expected and even spot polished the car at delivery. Charlie was very professional, knowledgeable, and personable to make the transaction go very smoothly. More

Service representative friendly and honest. My service has been excellent and without pressure to purchase extra services has been excellent and without pressure to purchase extra services More

Had a wonderful service experience at West Knoxville Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. More

I've bought three cars here and had four serviced since 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They've always been great and now that my wife's car is a different make I drive 20 minutes beyond the closest same-make dealership to get service that even comes close to what I'm used to from Auto Nation (formerly Parkside) Honda. More

The service and professionalism shown each and every visit is second to none. Brad got my car taken care of and followed up promptly to let me know when it was ready for pickup. A+ visit is second to none. Brad got my car taken care of and followed up promptly to let me know when it was ready for pickup. A+ More

Everyone is very friendly when we take our vehicles in. They are genuinely interested in me and what I am experiencing with my car. Josh is great! They are genuinely interested in me and what I am experiencing with my car. Josh is great! More

I know you are so busy, but we are so busy too. I had to wait longer than 15 minutes to see someone to ask me what I needed, and I said, " I thought you knew I had an appointment 20 minutes ago." The works wait longer than 15 minutes to see someone to ask me what I needed, and I said, " I thought you knew I had an appointment 20 minutes ago." The works were good. More

I have dealt with this dealership for over 25 years. From the Sales to the Service Department they are professional! It really hasn’t mattered who I have dealt with, they exceed my expectations. I will alway the Sales to the Service Department they are professional! It really hasn’t mattered who I have dealt with, they exceed my expectations. I will always be a fan of this dealership…They treat you right! More