AutoNation Honda West Knoxville - Service Center

Had a wonderful service experience at West Knoxville Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. More

Service representative friendly and honest. My service has been excellent and without pressure to purchase extra services has been excellent and without pressure to purchase extra services More

I've bought three cars here and had four serviced since 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They've always been great and now that my wife's car is a different make I drive 20 minutes beyond the closest same-make dealership to get service that even comes close to what I'm used to from Auto Nation (formerly Parkside) Honda. More

The service and professionalism shown each and every visit is second to none. Brad got my car taken care of and followed up promptly to let me know when it was ready for pickup. A+ visit is second to none. Brad got my car taken care of and followed up promptly to let me know when it was ready for pickup. A+ More

Everyone is very friendly when we take our vehicles in. They are genuinely interested in me and what I am experiencing with my car. Josh is great! They are genuinely interested in me and what I am experiencing with my car. Josh is great! More

I know you are so busy, but we are so busy too. I had to wait longer than 15 minutes to see someone to ask me what I needed, and I said, " I thought you knew I had an appointment 20 minutes ago." The works wait longer than 15 minutes to see someone to ask me what I needed, and I said, " I thought you knew I had an appointment 20 minutes ago." The works were good. More

The service department was super. They answered all my questions and did a great job. I will definitely return. questions and did a great job. I will definitely return. More

I have dealt with this dealership for over 25 years. From the Sales to the Service Department they are professional! It really hasn’t mattered who I have dealt with, they exceed my expectations. I will alway the Sales to the Service Department they are professional! It really hasn’t mattered who I have dealt with, they exceed my expectations. I will always be a fan of this dealership…They treat you right! More

AutoNation Honda, Knoxville, very honest, very reliable and I’ve been a customer for many years. I highly recommend this dealership. Service department excellent. Contact Joe Schober in the service departm and I’ve been a customer for many years. I highly recommend this dealership. Service department excellent. Contact Joe Schober in the service department for fantastic customer relations. More

Danny Lee was my Service Advisor and provided excellent service in greeting me as a new customer in Knoxville. I scheduled online and found that a little daunting, so just wrote what I needed in the comme service in greeting me as a new customer in Knoxville. I scheduled online and found that a little daunting, so just wrote what I needed in the comments. The time to complete the service was very fast which I appreciated as I was waiting in the customer area enjoying a nice cup of coffee on a very cold day. Danny was friendly and made me feel welcome as a new customer to this dealership. I don't know if I am able to request him as my Service Advisor every time, but I will try. More