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AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,108 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,108 Reviews of AutoNation Honda West Knoxville - Service Center
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November 11, 2021
Every visit for service has been met with first and outstanding greeting. It is quick, efficient and the wait time was amazing. We always drive off from Honda Nation feeling confident that everythin outstanding greeting. It is quick, efficient and the wait time was amazing. We always drive off from Honda Nation feeling confident that everything was taken care of. The service person went out of their way to make sure we were completely satisfied. More
by Italianladee55
Employees Worked With
Joseph Shober, Sydney Thorp
November 11, 2021
The service was performed in the time promised. Austin was great to work with - he kept me updated on the progress, made sure I understood what was needed and fully explained the other technician recommen was great to work with - he kept me updated on the progress, made sure I understood what was needed and fully explained the other technician recommendations. More
by LisaS
Employees Worked With
Austin Lee, Sydney Thorp
November 11, 2021
What I really like best is the friendliness of the staff. They are very helpful and answer any question that I have. Service was performed in a timely manner. I'm very satisfied with my experiences at Auto N They are very helpful and answer any question that I have. Service was performed in a timely manner. I'm very satisfied with my experiences at Auto Nation West Knoxville. More
by Con
Employees Worked With
Lydia, Joe, Sydney Thorp
November 11, 2021
Have always received high quality customer service. This visit, special thanks to Nancy, David, and Scott. They answered all my questions and had me back on the road in more then a reasonable time. visit, special thanks to Nancy, David, and Scott. They answered all my questions and had me back on the road in more then a reasonable time. More
by Honda310
Employees Worked With
Nancy, David, Scott., Sydney Thorp
November 09, 2021
Employees are always kind and courteous. But on my visit 10/22/21 Junior tells me that there is a nail in the left front tire that is not repairable and that I need to buy new tires. I took my car to Big O 10/22/21 Junior tells me that there is a nail in the left front tire that is not repairable and that I need to buy new tires. I took my car to Big O Tires where I purchased my tires a year and a half ago and was told they could not find a nail in any of the tires and that the tires do not need to be replaced. Since I know very little about the upkeep on a vehicle I rely on the service people to be honest with me. I'm very disappointed. More
by karen.schansman
Employees Worked With
Junior Teffeteller
November 08, 2021
I really appreciate the dealer provided shuttle service. Every once in while you’re in a pinch and you want to get the work done on your car but you really need a ride back to work or home. Every once in while you’re in a pinch and you want to get the work done on your car but you really need a ride back to work or home. More
by CRV
Employees Worked With
Dave Amerine
