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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,128 Reviews

1,128 Reviews of AutoNation Honda West Knoxville - Service Center

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November 15, 2021

They are always efficient and professional. Everything is explained in easy to understand car language. Repairs are quick! More

by Mzbrucie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 15, 2021

Exceptional service. Never had a bad experience there. This is the only Honda dealership I will do business with. More

by Colleenmcallahan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Lyra
Nov 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2021

After my expensive trip to my Honda dealer I may never go back there again in my life. My car was running perfectly and having no problems but they found something that cost me over two grand and on my way More

by bazootoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (865) 730-0012 to discuss what we can do to help.

November 14, 2021

Danny Lee did an awesome job! He took care of me and helped me with my car! He is an awesome person! Will go back to him! More

by Mads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Nov 16, 2021 -

AutoNation Honda West Knoxville responded

Hi Mads, thank you for your kind review; we are happy to pass along your comments to Danny here at AutoNation Honda West Knoxville! We look forward to your next visit! Take care!

November 13, 2021

Friendly staff, reliable service, convenient location. Consistently professional, helpful and take the time to explain what needs to be done and how it will work. More

by Debby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Lee, Sydney Thorp
Nov 17, 2021 -

AutoNation Honda West Knoxville responded

Hello Debby, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 17, 2021 -

AutoNation Honda West Knoxville responded

Hello Debby, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2021

Appointment with Junior was great from the beginning to the end. I will always ask for Junior, in the further when I require service again More

by lynnstancell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Nov 15, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Until the next time we meet, take care!

November 12, 2021

Joe S. at Parkside Honda in Knoxville was awesome when I brought my car by due to tire pressure problems. The service department was great at finding and explaining the issue. Joe explained all my options a More

by Bbulloc55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe S, at Parkside Honda in Knoxville
Nov 16, 2021 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 12, 2021

Great service very professional interaction from Mr Russell, very clean waiting room and good coffee! More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Nov 15, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Have always received high quality customer service. This visit, special thanks to Nancy, David, and Scott. They answered all my questions and had me back on the road in more then a reasonable time. More

by Honda310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy, David, Scott., Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Every visit for service has been met with first and outstanding greeting. It is quick, efficient and the wait time was amazing. We always drive off from Honda Nation feeling confident that everythin More

by Italianladee55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Shober, Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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