AutoNation Honda West Knoxville - Service Center

AutoNation Honda West Knoxville is a superior dealership. After being towed to AutoNation during a cross-country trip, we were treated with the greatest of kindness, professionalism and service. George,Jun After being towed to AutoNation during a cross-country trip, we were treated with the greatest of kindness, professionalism and service. George,Junior, Teffeller was exceptionally helpful in getting our '98 Honda CRV back on the road. He was very kind and thorough. He expedited our repairs and provided excellent information about the needs of our vehicle. We traveled home with a wonderfully repaired CRV! AutoNation generously drove us to get breakfast while we waited. The staff is exceptional. They provided fabulous coffee ( the coffee maker arrives early every day to make 3 pots before the dealership opens.) They are all very dedicated to customer comfort and service. We would highly recommend this dealership! More

We always get our Honda serviced at AutoNation. They have consistently provided great service, have been very respectable, and friendly. We can't say enough good things about our last visit with servic have consistently provided great service, have been very respectable, and friendly. We can't say enough good things about our last visit with service advisor, Daniel Lee. He was thorough, kind, professional, and went above and beyond to get us the best pricing. Thank You! More

I have purchased four vehicles from this dealership since 1982. The last three were CR-Vs. I have always been very satisfied with the staff, especially the service personnel. Brandon Russell was my service a 1982. The last three were CR-Vs. I have always been very satisfied with the staff, especially the service personnel. Brandon Russell was my service advisor on my last visit. I also had a useful and informative technical discussion with Nick Thorpe, the service shop manager. Thank you for a job weel done. More

I've always had GREAT customer service when I've brought my car in to be serviced. my car in to be serviced. More

Great service as always from Joe Schober. Comfortable customer waiting area. 5+ years of satisfaction, from the purchase of my HR-V to multiple service visits and drop-ins for fluid checks. Very satisfi customer waiting area. 5+ years of satisfaction, from the purchase of my HR-V to multiple service visits and drop-ins for fluid checks. Very satisfied. More

Mr Teffteller appears to be an excellent representative of which the Honda dealership should be proud to have as an employee . He is extremely responsive to the needs of your customers while maintaining a of which the Honda dealership should be proud to have as an employee . He is extremely responsive to the needs of your customers while maintaining a high degree of professionalism and at the same time he finds time to be very congenial and friendly More

Outstanding communication, work performed exactly as quoted. Service department went beyond their duty to make accomodations for me. quoted. Service department went beyond their duty to make accomodations for me. More

I have consistently used Auto Nation Honda for the reliable service for all of my Hondas. The service department is excellent, addressing the problems and doing due diligence to find any issues that reliable service for all of my Hondas. The service department is excellent, addressing the problems and doing due diligence to find any issues that may become problems in the future. I will continue to use this excellent service group as long as I own a Honda, and will recommend them to all of my friends. More

I’m never disappointed with my service.or repaire. I always us the same Auto Nation Honda to purchase or for service always us the same Auto Nation Honda to purchase or for service More

I was passing through Tennessee on Saturday when all of a sudden, my Brake System light came on in my 2020 Honda Accord advising me to go to the nearest Honda dealership. I was traveling alone, so I stoppe a sudden, my Brake System light came on in my 2020 Honda Accord advising me to go to the nearest Honda dealership. I was traveling alone, so I stopped at a gas station and googled the nearest dealership and AutoNation came up, which was about 12 minutes from my location. Daniel Lee and Bo were very helpful. They assured me that they would make sure my car was safe before getting back on the road. I had to wait for an hour, which I didn't mind; I thought it was going to take longer than that since they had to work me in, but it wasn't. After the problem was diagnosed, they assured me that my car was safe to drive and I got back on the road and made it to Augusta, Ga. Thanks to AutoNation and their wonderful, friendly workers! More