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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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October 23, 2021

Wait time was longer than usual, but in the end service was great; Danny Lee was very personable. More

by onesicilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Oct 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2021

It was great! Sam and Austin were wonderful and they did a very good job. More

by Alishavogel77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Austin, David
Report | Print
Oct 24, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 21, 2021

I had an issue with tire replacement. They removed older tire only to find out they didn’t have replacement tires in stock. They should have checked inventory first. The need to have iPhone charging capab More

by robert504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jr.
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Oct 24, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

This facility is clean and friendly. An easy place to relax while your vehicle is being fixed. More

by Jmaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
Report | Print
Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

The person working with me was great but the wait time WAY to long. The dealership needs to figure out how to properly schedule appointments. I had a 10:30 appointment for an oil change and I arrived at 1 More

by Randy Coffelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Report | Print
Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

October 20, 2021

Prompt service with clearly presented information made my visit go smoothly. Friendly efficient people worked on our car. More

by rdogs4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric Lay
Report | Print
Oct 21, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day!

October 19, 2021

Very pleased with the service to our Hrv. They did exactly what they said they would do and in good time More

by rhaskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 23, 2021 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Oct 23, 2021 -

rhaskins responded

Very pleased with the service to our Hrv. Good job all round.

October 19, 2021

We had a great experience with servicing our new Pilot. Joe Schober and Jason Stevenson make it easy to do business with AutoNation Honda and our vehicle was serviced quickly while we waited. Great job! More

by kirkgraves94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober, Jason Stevenson
Report | Print
Oct 23, 2021 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 19, 2021

JUNIOR TEFETTELLER IS THE BEST THEY HAVE! EXCELLENT CUSTOMER SERVICE AND RECOGNIZES ME EVERYTIME I ARRIVE. More

by hunterw92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JUNIOR TEFETELLER
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Oct 23, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 19, 2021

Everyone is informative about what is going on and very helpful! The text messages work out great and keeps you up to date on when you car is done or needs something else. More

by Gracijulie8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Oct 23, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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