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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,108 Reviews

1,108 Reviews of AutoNation Honda West Knoxville - Service Center

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October 05, 2021

From the purchase of my Civic to the outstanjding service, I am very very happy. More

by iggyknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schobar, Service
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Oct 08, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2021

Very professional and courtesy, friendly. Had our car service and was done in no time. More

by criggertina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tefteller
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Oct 08, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2021

I've bought cars from and had them serviced at this dealer for 40 years. For the 1st time I have to make an appointment to get routine maintenance performed and they take pictures of my car to make sur More

by boggsld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe and Robin
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Oct 01, 2021 -

boggsld responded

this system is not worth the time.

September 30, 2021

Bought my Honda Accord Coupe here in 2003 and always bring it back here for service. Car has very low mileage for age. I really appreciate this service center and David for helping me keep my car in g More

by rachannvalentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Amerine
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Oct 05, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Good oil and filter change experience and good value with coupon - out in 45 minutes More

by Pwasilko1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2021

will not have my oil changed there again,could not fix 1 simple thing I asked for More

by cajunbreeze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know
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Oct 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (865) 730-0012 at your earliest convenience and we will do our best to resolve this with you.

September 29, 2021

We were very pleased with our service experience! Joe Schober was just wonderful! He treated us with respect and was very kind! He was so helpful! It was an all around great experience! Thanks so much! More

by barton3261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 30, 2021 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 28, 2021

Very courteous, quick, efficient and helpful. Bought my car here and take it here whenever it needs worked on! More

by tylerjstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 28, 2021

Excellent service with Joe S. He was helpful and offer excellent insights and advise. Glad to know he's there. More

by rayc76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 27, 2021

Helpful, concerned about the problem, but not able to resolve the issue in under 10 days. This is an autonation corporate problem. Lifetime warranty on autonation battery is only useful if you don't ha More

by Jjm5672m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (865) 730-0012 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

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