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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,115 Reviews

1,115 Reviews of AutoNation Honda West Knoxville - Service Center

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October 01, 2021

Bought my Honda Accord Coupe here in 2003 and always bring it back here for service. Car has very low mileage for age. I really appreciate this service center and David for helping me keep my car in g More

by rachannvalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
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Oct 05, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

will not have my oil changed there again,could not fix 1 simple thing I asked for More

by cajunbreeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not know
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Oct 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (865) 730-0012 at your earliest convenience and we will do our best to resolve this with you.

September 30, 2021

Good oil and filter change experience and good value with coupon - out in 45 minutes More

by Pwasilko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 03, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

We were very pleased with our service experience! Joe Schober was just wonderful! He treated us with respect and was very kind! He was so helpful! It was an all around great experience! Thanks so much! More

by barton3261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 30, 2021 -

AutoNation Honda West Knoxville responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 28, 2021

Excellent service and excellent prices. Employees were very friendly and communication was effective. Very satisfied with service pickup and delivery with this dealership. More

by oeelmess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Anderson & Joseph Schober
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 28, 2021

Excellent service with Joe S. He was helpful and offer excellent insights and advise. Glad to know he's there. More

by rayc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 28, 2021

Very courteous, quick, efficient and helpful. Bought my car here and take it here whenever it needs worked on! More

by tylerjstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 27, 2021

Joe and Jason always help me and they are the best! Best service in Knoxville! More

by thenoells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schoeber and Jason Stevenson
Report | Print
Sep 29, 2021 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 27, 2021

Had to get a new key fob, have it programmed and the key cut. They ordered the part and completed the job in a very timely manner. I was very pleased. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts and service
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Sep 28, 2021 -

AutoNation Honda West Knoxville responded

Hello Jerry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Joe was super fantastic!! His attention to detail was priceless. He is a true asset to Auto Nation Honda! More

by Beth Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 28, 2021 -

AutoNation Honda West Knoxville responded

Hi Beth, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

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