AutoNation Honda at Bel Air Mall

I purchased a new 2022 Honda Accord Sport SE. John Crittenden was my salesman and he did an outstanding job. He said his job didn’t end after I left the store and he meant it. Occasionally he’ll John Crittenden was my salesman and he did an outstanding job. He said his job didn’t end after I left the store and he meant it. Occasionally he’ll check in with me to see how things are going and offer any help if needed. This was a great experience! More

Appointment was quick and painless. The service took several hours but all work was completed as expected. The employee I interfaced with was courteous and friendly. The service took several hours but all work was completed as expected. The employee I interfaced with was courteous and friendly. More

People were friendly and courteous. The tow operator was very knowledgeable and was helpful in getting the car to the dealer. The tow operator was very knowledgeable and was helpful in getting the car to the dealer. More

They are awesome! This is the only place I take my Honda to get serviced. They are awesome!! This is the only place I take my Honda to get serviced. They are awesome!! More

Michelle Bradford she is the best and she knows hoy to take care customer I am very pleased and recommend her any time I be back thanks take care customer I am very pleased and recommend her any time I be back thanks More

I called for my regular old change and tire rotation, I do have the maintenance package. I also told them I would need a ride to and from work. I waited approx 45 minutes to get a ride to work and told t do have the maintenance package. I also told them I would need a ride to and from work. I waited approx 45 minutes to get a ride to work and told them not to forget to come get me. I called, emailed and text about the pick up from work. Of course, they forgot me. The gentleman who dropped me off told me to call because he was getting off early. I did call, text and email before this gentleman was getting off of work. No reply. Thankfully, I had a co-worker who could drop me off to pick up my car. Needless to say, I will never leave my car and depend on Honda to pick me up! The next day, my low tire light came on and 3 of my 4 tires were low. I had to go on line and watch a you tube video how to re-calibrate my tires. More

Great service. Honest and professional staff. Keith and Owais went above and beyond to accommodate my needs. Honest and professional staff. Keith and Owais went above and beyond to accommodate my needs. More

The dealership was a good experence. They were helpful and good. The people were very nice. They were helpful and good. The people were very nice. More

I had a great experience. John was there every step of the way. Any question I had he let me know he was always available to answer them. He made this process super smooth and John was there every step of the way. Any question I had he let me know he was always available to answer them. He made this process super smooth and easy for me. He really did an outstanding job! More

Never followed up, I called and never received phone call back or follow up from my inquiry onlinr back or follow up from my inquiry onlinr More