AutoNation Honda at Bel Air Mall

I have been a very satisfied customer of Auto Nation Service Dept. for almost 20 years. They keep the scheduled appointment times and the service representatives are always friendly and keep me inform Service Dept. for almost 20 years. They keep the scheduled appointment times and the service representatives are always friendly and keep me informed on services completions. Elizabeth has been my service advisor for the past 4 years and she is excellent. I am a happy repeat customer with the Honda product and service department More

I am very pleased with my 2013 CR-V and with the services that I have received since that time. The service department employees are friendly, kind and helpful. The maintenance services that I received for that I have received since that time. The service department employees are friendly, kind and helpful. The maintenance services that I received for my car have kept my car in perfect condition. More

I was very pleased with everything about the service. The service team was very friendly and knowledgeable. The service was completed in a timely manner. The service team was very friendly and knowledgeable. The service was completed in a timely manner. More

Great customer service and they was very quick just wish they would send out more coupons for oil changes they would send out more coupons for oil changes More

Awesome service!! Very helpful and friendly from sales to financial! financial! More

It was an excellent experience for me. The hospitality was great and the environment. They made it easy and comfortable experience. I would recommend them to someone else was great and the environment. They made it easy and comfortable experience. I would recommend them to someone else More

Auto Nation Honda has serviced my auto since I purchased it. My services has been minimal but my service adviser Brian make sure I know what needs to be done and the time frame for having it done. Thank you it. My services has been minimal but my service adviser Brian make sure I know what needs to be done and the time frame for having it done. Thank you Brian for your care and kindness concern and care each time I visit Auto Nation Honda, continue to be the person you are❤❤❤❤ More

Always had excellent service until last visit. Made appointment early in week. Was told upon arrival my wait time was Three hours. Then after service , had to return twice the same day due to issues th appointment early in week. Was told upon arrival my wait time was Three hours. Then after service , had to return twice the same day due to issues that happened. More

DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a zero rating for the Auto Nation Honda Bel Air Mall dealership, I would. Today, Friday March DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a zero rating for the Auto Nation Honda Bel Air Mall dealership, I would. Today, Friday March 5, 2021 at approximately 10:00 am, my husband put a $500 deposit down on a 2021 Honda CR-V EX- L AWD vehicle. We were told to arrive at the dealership tomorrow, 3/6/21 at 9:00 am to pick up the vehicle and finalize the paperwork. Much to our surprise, my husband was contacted this afternoon and told that the car, which we had secured with a $500 deposit, had been sold. When speaking to the sales manager my husband was told "the best that they could do was knock $383 off of a 2020 Honda CR-V EX-L AWD". Pretty much, take it or leave it. I am appalled at the lack of professionalism of the sales staff at this dealership. I just called to speak with a manager and was argued with about the $500 deposit and hung up on. This company does not care about the customer. In the trying times we are living in, conducting business remotely is a necessity. If you are trusting the staff at this dealership to be competent enough to secure a vehicle for you and conduct business remotely and safely during this pandemic, you will be sadly disappointed. More