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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.6
394 Reviews

394 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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February 11, 2022

I purchased a used pick up and did not look at the roof before purchasing the truck come to find out the roof is full dings ask to have them look and was told that I need to take care of it myself. More

by KENNETHLSIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Crittenden
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Feb 14, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2023 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 11, 2022

The service I have received over 6 years since I bought the car new has been excellent. More

by deckhoff10415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the employee's name.
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Feb 14, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 10, 2022

I am happy to bring my car to auto nation for my maintenance needs. The staff are courteous. More

by Kmmmomof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 12, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Had a pleasant experience with the dealership. The young lady who assisted me was very helpful (sorry I don't remember her name). More

by marymoody1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Feb 11, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 11, 2022 -

marymoody1967 responded

Thank you AutNation Honda

February 08, 2022

Autonation Honda is the best Honda dealer on the Alabama Gulf coast. Their service department is friendly, professional and glad to help you with your needs. More

by Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Feb 11, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Stanley, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 11, 2022 -

Stanley responded

You’re welcome.

February 08, 2022

India was very nice and had me in and out in no time. Great customer service and very polite. More

by Shakayla.english
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
India
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Feb 11, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Feb 13, 2022 -

Shakayla.english responded

Thanks! My service was excellent, got me in and out in not time

February 06, 2022

I always see Brian Jackson when I take my car in for service. He is always very professional and on target. He really looks out for this customers and guides us in the right direction! Excellent custome More

by vnattasimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Report | Print
Feb 08, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at AutoNation Honda at Bel Air Mall! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 05, 2022

Staff was helpful & they took care of everything I needed in a timely manner! I also love how fast they could get me in—most dealerships seem to have trouble with appointments, but they didn’t!! More

by carissatherese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idr
Report | Print
Feb 08, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 04, 2022

Excellent customer service, didn’t take long at all for a oil change and rotated my tires. Very happy with the service. Janice More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indie
Report | Print
Feb 08, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Janice, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2022

I took my Honda Pilot in for a recall hood latch replacement. I was treated like a king! It was serviced as appointed and I waited in the Service Department lounge for only 45 minutes. The service More

by Wdralph3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Feb 09, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda at Bel Air Mall. Thank you, and have a fantastic day!

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