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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.6
398 Reviews

398 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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December 17, 2021

Friendly and reasonable service.Finished within reason Friendly and reasonable service. Finished within reason and not overpriced on services. I will return for future scheduled services. Thank you. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

Poor job scheduling performance. Waiting Customer should be notified for the delay. I have to inquire about my car , that’s when they worked on my car ! Oil change job ! 3 hrs ! More

by aqbang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
December 17, 2021

The customer service was great and I was satisfied on the work for my Honda. More

by Jnw36587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

My Honda had a nail stuck in the rear tire, and not wanting it to go flat on me, I called the dealership to see if it could be repaired that day. Jennifer, the Service Advisor that I worked with, was More

by pcottod423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Waits, Sydney Thorp
December 16, 2021

I was having problems with my AC and the part would need to be ordered, but Elizabeth was on top of things with the part arriving in a timely fashion and setting me up to get it fixed. Everyone that I have More

by glow4988
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, India, Brian and there is others - the name I'm not sure of.
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 16, 2021

I have bought three different Hondas here. I have never been elsewhere for service or parts. They are complete professionals. Thank you. Also, Brian Jackson is excellent. More

by Btg27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 15, 2021

They have a world class Service Department . Ms. Elizabeth service adviser has been helping us for several years is very friendly and knowledgeable. Michelle ( Service Manger ) is a great leader a More

by rayk2006cooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda at Bel Air Mall and we hope to be of service again in the future.

December 15, 2021

They have been great to do what they said they was doing oil change was done in a timely matter More

by marytillman.mt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 14, 2021

Elizabeth in Service gave excellent service! I always ask for her. Appreciate too the driver! More

by giginorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ann Martial (5 stars)!
Dec 16, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 13, 2021

I love to make appointments because it allows me to drop my car off and to be called when it’s ready More

by bush.terrica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 14, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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