Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.6
394 Reviews

394 Reviews of AutoNation Honda at Bel Air Mall - Service Center

Sort by
October 08, 2021

They resolved one of my problems quickly while I waited. I need another important resolution but have to wait since there is not a loaner car. More

by Shirley.hall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle Bradford
Report | Print
Oct 11, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2023 -- we hope to hear from you soon. Take care!

October 07, 2021

I was in and out in less than an hour for an oil change. The technician was very pleasant and efficient and the waiting area was clean with fresh coffee :) More

by maryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
India Leslie
Report | Print
Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2021

Every visit is professional and trustworthy. You are given direct information. The service department & staff under your needs. More

by rone4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Report | Print
Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2021

The service department was clean and they worked quickly and efficiently. I like this shop. I will bring my car here in the future. More

by gangrayjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Report | Print
Oct 09, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

I had an appointment and still sat for over two hours for an oil change! And then I asked if they would vacuum my car out and they said they don’t do that anymore. Sad thing is, I lease a car through them so More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Oct 07, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi Matthew, we are deeply disappointed by your experience at AutoNation Honda at Bel Air Mall. We care about all our customers and wish to restore your good faith in our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (251) 202-2023 to discuss what we can do to help.

October 04, 2021

ONE thing I GREATLY APPRECIATED about this visit there wasn't any pressure to purchase additional service. It was recommended to have it done in the near future. Service done in a timely manner which More

by Unekfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
September 29, 2021

Michelle and India were pleasant to work with and they both made sure that my service needs were met. More

by Kjdorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, India
Report | Print
Sep 30, 2021 -

AutoNation Honda at Bel Air Mall responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 29, 2021

They say the order parts and yet never call to tell you they are in. And trying to reach them by phone is next to impossible. More

by irisadams08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
India
Report | Print
Sep 30, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 27, 2021

Elizabeth always waits on me and is always professional but yet friendly. Takes care of my car in a timely manner. More

by terryknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Sep 29, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Elizabeth here at AutoNation Honda at Bel Air Mall! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 18, 2021

Service is prompt. The service agent was efficient and knowledge . And answered all my questions and concerns. More

by conniesalmon7121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, I forgot her name.
Report | Print
Sep 25, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda at Bel Air Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
35
36
37
...
40