AutoNation Hyundai Columbia

I will not be bringing my car back to Auto Nation there customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a H customer service is terrible they look at me stupid when I stressed my concerns about my car being there for the 3rd time. I bought a Toyota from a Hyundai dealership and they have had my car 3 times for the same issue. The first time they called and said my car was ready I got there and it was still broke. The second time they replaced my motor and it still wasn’t fixed right. And the 3rd time I talk to an assistant manager he apologized but also stressed that his technicians aren’t specialized to work on Toyota so why keep messing up my window?!?! So I took it to a Toyota dealership but I have to pay a higher deductible because Hyundai Nation doesn’t know what they are doing and my warranty is with Hyundai Nation. So this is why I give 1 star they are not getting my business again. Only had my car for 6 months and it’s been a roller coaster since I’ve had it being in and out the shop. There have been other issues but I’ve already wrote a short story. It’ll be worth the extra $100 deductible to deal with a dealership who works with Toyota. More

people were friendly and responsive and well informed did the work as asked and on time informed did the work as asked and on time More

This place was awesome ! Had the vehicle I was looking for and a friendly staff! They treat everyone with respect and like family. No " pressure " sales tactics. The salesman Had the vehicle I was looking for and a friendly staff! They treat everyone with respect and like family. No " pressure " sales tactics. The salesman was honest about my vehicle need and actually told me " I don't think this vehicle will meet your long term requirements " on a car I was looking at for tge wrong reason. Great , honest , friendly staff! More

WONDERFUL EXPERIENCE, GREAT SALES TEAM, HIGHLY RECOMMEND TO EVERYONE IN THE NEED FOR A VEHICLE TO EVERYONE IN THE NEED FOR A VEHICLE More

Easy to schedule service. Nice staff and easy drop off and pick up. Good location Nice staff and easy drop off and pick up. Good location More

This place has been great every since I started dealing them in 2015. A great place to get deals. them in 2015. A great place to get deals. More

The process was fast and everyone was professional. Evie was extremely communicative and kept me informed all through the repair. Evie was extremely communicative and kept me informed all through the repair. More

The car buying process was friendly, easy, and fast. All aspects of the sale was transparent and without the typical upswell push that I typically experience at other dealerships. All aspects of the sale was transparent and without the typical upswell push that I typically experience at other dealerships. More

Had my oil changed. Holley did a nice job taking care of my. Thete was a small problem and Holley and the manager took care of it. Holley did a nice job taking care of my. Thete was a small problem and Holley and the manager took care of it. More

They immediately wanted to change contact number(no asking ).. Wanted to know if I wanted oil change. If they looked they would have seen that I had just been there a few weeks earlier and had oil ch asking ).. Wanted to know if I wanted oil change. If they looked they would have seen that I had just been there a few weeks earlier and had oil changed. More